Sr. Team Lead - AR/Team Lead - AR/SME - AR/TL - International Voice Process Job Description Template
This role involves leading and managing the Accounts Receivable (AR) team within an International Voice Process environment. The candidate will be responsible for overseeing daily AR operations, guiding team members, ensuring timely collections, and maintaining customer relationships.
Responsibilities
- Lead and manage the AR team in an International Voice Process setting.
- Oversee daily AR activities, including billing, collections, disputes, and reconciliations.
- Develop and implement AR policies and procedures to enhance efficiency.
- Ensure timely and accurate processing of invoices and payments.
- Handle and resolve escalated customer issues and disputes.
- Monitor and report on AR performance metrics and KPIs.
- Provide training and support to team members.
- Collaborate with other departments to streamline processes and resolve issues.
- Maintain strong relationships with customers and stakeholders.
- Ensure compliance with company policies and regulatory requirements.
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or related field.
- 5+ years of experience in Accounts Receivable, with at least 2 years in a leadership role.
- Proven experience in an International Voice Process environment.
- Strong understanding of AR processes and best practices.
- Excellent communication and interpersonal skills.
- Ability to lead, motivate, and manage a team effectively.
- Strong analytical and problem-solving skills.
- Proficiency in AR software and Microsoft Office Suite.
- Ability to work under pressure and meet deadlines.
- Attention to detail and high level of accuracy.
Skills
- Accounts Receivable
- Team Leadership
- Customer Service
- International Voice Process
- Billing and Collections
- Dispute Resolution
- AR Policy Development
- KPI Reporting
- Communication Skills
- Analytical Skills
Frequently Asked Questions
A Sr. Team Lead in AR for International Voice Process oversees a team handling accounts receivables for international clients. Responsibilities include managing and training team members, ensuring compliance with processes, evaluating performance, resolving complex AR issues, and liaising with clients to improve collections. Their role is pivotal in maintaining smooth operations and meeting financial objectives within the international context.
To become a Sr. Team Lead for International Voice Process in AR, candidates typically need several years of experience in accounts receivables and team management. A bachelor's degree in finance, accounting, or business is often required. Strong leadership, communication, and problem-solving skills are essential. Familiarity with international processes and regulations, alongside proficiency in voice-based operations, will enhance career opportunities.
The average salary for a Sr. Team Lead in AR for International Voice Process varies based on the organization, location, and individual experience. However, these roles generally offer competitive salaries reflecting the leadership responsibilities and expertise required. Other factors like industry demand and specific skill sets such as proficiency in international finance processes can also affect the salary range.
Qualifications needed for a Team Lead in International Voice Process for AR typically include a degree in finance, accounting, or related fields. Candidates should have substantial experience in accounts receivables, excellent communication skills, and strong analytical capabilities. Familiarity with international accounting standards and a proven track record in leadership roles are usually required to excel in this position.
A Sr. Team Lead in AR for International Voice Process must possess strong leadership and communication skills to manage and motivate a team effectively. They are responsible for overseeing accounts receivable operations, resolving complex issues, and ensuring accurate reporting. Proficiency in international finance, process optimization, and customer relationship management are crucial. The role also involves analyzing metrics to achieve targets and improve process efficiency.