Training Coordinator / Operations Executive Job Description Template
In this role, you will play a key part in developing and overseeing training programs, ensuring employees receive the necessary skills to succeed. You'll also manage various operational activities, ensuring that processes are efficient and aligned with organizational goals.
Responsibilities
- Plan and coordinate training programs and workshops.
- Assess training needs through surveys, interviews, and consultation with managers.
- Monitor and evaluate the effectiveness of training programs.
- Manage the logistics of running training sessions, including scheduling and materials preparation.
- Update training records and ensure compliance with relevant regulations.
- Support operational tasks and initiatives within the HR department.
- Coordinate between different departments to streamline HR processes.
- Maintain accurate records of employee data and training certifications.
- Assist with the onboarding process of new employees.
- Prepare reports and presentations on training program outcomes.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Proven experience in a similar role, preferably within HR or operations.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and problem-solving skills.
Skills
- Training Needs Analysis
- Event Coordination
- Project Management
- HR Software (e.g., SAP, Oracle, Workday)
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Data Entry and Record Keeping
- Presentation Skills
- Time Management
- Conflict Resolution
- Customer Service
Frequently Asked Questions
A Training Coordinator / Operations Executive is responsible for planning, organizing, and managing training programs within an organization. This role involves assessing training needs, developing instructional materials, scheduling sessions, and coordinating logistics such as venue bookings and participant lists. Additionally, they play a critical part in ensuring operational processes are streamlined and effective, often collaborating with multiple departments to meet organizational goals.
To become a successful Training Coordinator / Operations Executive, one should obtain a relevant degree in business administration, human resources, or a related field. Gaining practical experience through internships or entry-level positions in training, HR, or operations is essential. Furthermore, honing skills in project management, communication, and organizational tools can significantly enhance one's ability to execute training programs effectively and manage operational tasks efficiently.
The average salary for a Training Coordinator / Operations Executive can vary widely depending on factors such as industry, location, and level of experience. Typically, salaries tend to be competitive in sectors like finance, healthcare, or technology. In addition to base salary, many employers offer benefits such as health insurance, professional development opportunities, and performance bonuses, which can significantly enhance the overall compensation package.
Qualifications for a Training Coordinator / Operations Executive generally include a bachelor's degree in business management, education, or a related field. Employers look for candidates with a strong understanding of training methodologies, excellent organizational skills, and experience with learning management systems (LMS). Certifications in project management or human resources can also boost a candidate's profile, providing an edge in a competitive job market.
A Training Coordinator / Operations Executive should possess strong analytical, organizational, and communication skills. Their responsibilities include designing training programs, evaluating outcomes, coordinating logistics, and ensuring continuous improvement in operations processes. Proficiency in using project management software, facilitating workshops, and knowledge of industry-specific regulations are also crucial for success in this role.