Training Co-ordinator / Delivery or Operations Manager Job Description Template
In this role, you will oversee the development and delivery of training programs, ensuring that they meet organizational objectives. You will manage training logistics, coordinate with stakeholders, and ensure all training documentation is up-to-date. Additionally, you will handle scheduling, resource allocation, and feedback collection.
Responsibilities
- Design and implement training programs aligned with organizational goals
- Coordinate logistics for training sessions, including scheduling and resource allocation
- Collaborate with subject matter experts to develop content and materials
- Ensure all training documentation is accurate and up-to-date
- Monitor and evaluate training program effectiveness and make necessary adjustments
- Manage and resolve issues related to training programs and operations
- Collect and analyze feedback from trainees and trainers for continuous improvement
- Oversee budget and resource allocation for training programs
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field
- Proven experience in training coordination or operations management
- Strong organizational and project management skills
- Excellent communication and interpersonal abilities
- Experience with Learning Management Systems (LMS) is a plus
- Ability to handle multiple projects simultaneously
Skills
- Project management
- Organizational skills
- Communication
- Learning Management Systems (LMS)
- Budget management
- Stakeholder management
- Feedback analysis
- Microsoft Office Suite
Frequently Asked Questions
A Training Coordinator is responsible for planning, organizing, and overseeing training programs within an organization. They work closely with department heads to identify training needs, schedule sessions, and ensure all logistical aspects, such as venue and equipment, are arranged. Additionally, they may evaluate the effectiveness of training delivered and make recommendations for improvement, ensuring that organizational goals are met.
To become a Delivery or Operations Manager, individuals typically need a bachelor's degree in business administration or a related field. Gaining experience in project management or operations gives candidates a competitive edge. Skills in leadership, communication, and problem-solving are crucial. Certifications like Six Sigma or PMP can also enhance career prospects in this role.
The average salary for a Training Coordinator varies based on location, experience, and industry. Typically, it can range from an entry-level salary to a more senior level, reflective of the individual’s responsibilities and expertise. Additionally, benefits such as bonuses and health insurance may be included, further enhancing the compensation package.
A Delivery or Operations Manager typically requires a bachelor's degree in operations management, logistics, or a related discipline. Relevant professional experience in management or logistics is highly valued. Essential qualifications include leadership capabilities, knowledge of supply chain processes, and proficiency in project management tools and softwares.
A Training Coordinator must possess strong organizational and communication skills, adeptness in problem-solving, and proficiency in training software. Responsibilities include coordinating training schedules, preparing materials, and collaborating with instructors to deliver programs that enhance employee skills. They also assess training effectiveness, seeking continuous improvement.