TELUGU VOICE PROCESS Job Description Template
As a Telugu Voice Process Specialist, you will be responsible for handling inbound and outbound voice calls in Telugu. Your primary role will be to address customer inquiries, resolve issues, and provide exceptional service. You should be fluent in Telugu and possess strong communication skills.
Responsibilities
- Handle inbound and outbound customer calls in Telugu
- Resolve customer inquiries and complaints efficiently
- Maintain accurate records of customer interactions
- Provide product and service information to customers
- Follow up on customer calls where necessary
- Achieve performance targets and goals
- Collaborate with team members to improve customer service
Qualifications
- High school diploma or equivalent
- Proficiency in spoken and written Telugu
- Previous experience in a customer service role
- Strong communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Patience and ability to manage stressful situations
- Basic computer skills for data entry
Skills
- Fluency in Telugu
- Customer Service
- Communication
- Problem-Solving
- Data Entry
- Call Handling
- Time Management
Frequently Asked Questions
A Telugu Voice Process job involves handling customer interactions primarily in the Telugu language. Responsibilities include providing assistance, solving customer queries, managing complaints, and ensuring customer satisfaction over phone calls. This role requires proficiency in Telugu and strong communication skills to maintain a seamless customer service experience.
To become a Telugu Voice Process executive, candidates should have proficiency in the Telugu language and good communication skills. A high school diploma is typically required, although higher education in communication or relevant fields may be preferred. Previous experience in customer service roles can also be beneficial for aspiring candidates.
The average salary for a Telugu Voice Process position varies based on factors like experience, location, and company size. Typically, salaries for entry-level positions start lower, but with experience and advanced skills in customer service, individuals can expect increases over time. Researching specific companies can provide more precise salary data.
Qualifications for a Telugu Voice Process position include proficiency in Telugu, strong verbal communication skills, and a customer service-oriented mindset. While a high school diploma is generally required, employers may prefer candidates with a bachelor's degree or prior experience in customer support or call center environments.
A Telugu Voice Process executive should possess excellent Telugu language skills, effective communication, and active listening. Responsibilities include managing customer calls, addressing inquiries, and ensuring customer satisfaction. Problem-solving abilities and patience are essential, as is the ability to handle challenging situations with professionalism.