Tele Marketing - Travel & Tourism - Madurai Job Description Template
As a Tele Marketing specialist in the Travel & Tourism industry, based in Madurai, you will be responsible for reaching out to potential customers via phone to promote our travel packages and services. Your role will be critical in generating leads, driving sales, and increasing customer satisfaction through excellent communication and marketing strategies.
Responsibilities
- Contact potential customers to introduce and promote travel packages.
- Generate and qualify leads to increase sales opportunities.
- Follow up on leads and close sales to meet key performance metrics.
- Maintain accurate records of customer interactions and transactions.
- Handle customer inquiries and provide accurate information about travel options.
- Collaborate with the sales and marketing team to achieve targets.
- Stay updated on industry trends and competitor offerings.
Qualifications
- High school diploma or equivalent; a degree in marketing or related field is a plus.
- Proven experience in tele marketing or sales, preferably in the travel and tourism industry.
- Excellent communication and interpersonal skills.
- Ability to build rapport with customers and close sales.
- Strong problem-solving skills and a customer-focused attitude.
Skills
- Telemarketing
- Lead Generation
- Sales Techniques
- Customer Service
- CRM Software
- Time Management
- Persuasion
- Negotiation
- Microsoft Office
Frequently Asked Questions
A Tele Marketer in Travel & Tourism in Madurai is responsible for promoting travel packages, booking services, and managing customer inquiries over the phone. They offer detailed information about tourist attractions and travel itineraries, utilizing effective persuasion techniques to convert inquiries into bookings.
To become a Tele Marketer in Travel & Tourism in Madurai, candidates should possess at least a high school diploma, excellent communication skills, and a passion for travel. Previous experience in sales or customer service can be beneficial. Familiarity with local and international travel destinations is desirable.
The average salary for a Tele Marketer in Travel & Tourism in Madurai varies based on experience, skills, and the employer. Typically, entry-level positions may offer competitive compensation packages, which can include basic salary and performance-based incentives, aligning with industry standards in the region.
Qualifications for a Tele Marketer in Travel & Tourism generally include a high school diploma, strong verbal communication skills, and proficiency in multiple languages. An understanding of travel services, customer service skills, and experience with CRM software can greatly enhance a candidate's profile.
Key skills for a Tele Marketer in Travel & Tourism in Madurai include strong sales abilities, effective communication, and professional phone etiquette. Responsibilities encompass handling inquiries, upselling travel packages, maintaining customer records, and ensuring client satisfaction for a positive travel experience.