Team Leader: Write-Off Collection, NBFC Job Description Template
As the Team Leader for Write-Off Collection in an NBFC, you will be responsible for managing and guiding a team to recover debts from write-off accounts. You will strategize and implement effective collection techniques, monitor team performance, and ensure compliance with regulatory guidelines.
Responsibilities
- Lead and manage a team of debt collectors focused on write-off accounts.
- Develop and implement strategies for effective debt recovery.
- Monitor daily collection activities to ensure targets are met.
- Evaluate team performance and provide necessary training and mentorship.
- Ensure adherence to regulatory and company guidelines for debt collection.
- Handle escalated cases and negotiate settlements where necessary.
- Prepare and present regular reports on collection activities and performance.
Qualifications
- Bachelor’s degree in Business, Finance, or a related field.
- Minimum of 5 years of experience in debt collection, with at least 2 years in a leadership role.
- In-depth knowledge of debt collection processes and regulations.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Proficiency in using debt recovery software and tools.
Skills
- Leadership
- Debt Collection
- Analytical Thinking
- Negotiation
- Regulatory Compliance
- Performance Monitoring
- Reporting and Documentation
Frequently Asked Questions
A Team Leader: Write-Off Collection in an NBFC oversees the process of recovering overdue debts that have been written off as uncollectible. The leader manages a team of collection agents, develops strategies to maximize recovery rates, and ensures compliance with financial regulations. Additionally, they analyze data to improve collection efficiency and coordinate with legal teams when necessary.
To become a successful Team Leader in Write-Off Collection at an NBFC, one should have a strong background in finance or credit management, along with experience in collections. Candidates should demonstrate excellent leadership skills, proficiency in data analysis, and a deep understanding of debt recovery processes. Obtaining certifications in credit management can also be advantageous.
The average salary for a Team Leader in Write-Off Collection at an NBFC varies based on experience, location, and the company's size. Typically, individuals in this position earn a competitive salary reflective of their expertise in managing collection teams and improving recovery rates. Salary packages may also include performance-based incentives and allowances.
Qualifications for a Team Leader: Write-Off Collection role in an NBFC generally include a bachelor's degree in finance, business administration, or a related field. Experience in debt recovery and management is crucial. Additional qualifications, such as certifications in financial management or previous leadership experience in collections, can enhance a candidate's prospects.
A Team Leader: Write-Off Collection in NBFC requires strong leadership skills, excellent communication abilities, and thorough knowledge of debt recovery processes. They are responsible for overseeing collection strategies, managing team performance, and ensuring adherence to compliance regulations. Analytical skills to evaluate collection data and legal knowledge to navigate the write-off process are also essential.