Team Lead – HR Operations Job Description Template

As the Team Lead – HR Operations, you will guide and manage the overall provision of Human Resources services, policies, and programs. You will supervise and deliver comprehensive HR support to the organization, ensuring all HR operational activities are executed efficiently and effectively. This role is pivotal in driving HR excellence and fostering a positive culture.

Responsibilities

  • Lead and manage the HR operations team to ensure efficient HR service delivery.
  • Oversee payroll, benefits administration, and employee relations.
  • Ensure compliance with all applicable labor laws and regulations.
  • Develop and implement HR policies and procedures.
  • Manage HRIS and other HR-related systems.
  • Collaborate with senior management to align HR strategies with business goals.
  • Provide guidance and support to employees regarding HR-related issues.
  • Conduct performance reviews and provide feedback to HR team members.
  • Coordinate onboarding and offboarding processes.
  • Drive initiatives to improve employee engagement and retention.

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience in HR operations, with at least 2 years in a leadership role.
  • In-depth knowledge of HR functions including payroll, benefits administration, and employee relations.
  • Strong understanding of HR laws and regulations.
  • Experience with HRIS and other HR-related software.
  • Proven track record of managing HR projects and initiatives effectively.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.

Skills

  • Leadership
  • Employee Relations
  • Payroll Management
  • Benefits Administration
  • HR Policies
  • Compliance
  • HRIS
  • Project Management
  • Analytical Skills
  • Communication Skills

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Frequently Asked Questions

A Team Lead – HR Operations is responsible for overseeing and managing the day-to-day operations of the human resources department. They ensure that HR processes run smoothly and efficiently, supervise HR staff, and collaborate with management to develop HR strategies. Additionally, they handle complex employee relations issues, maintain compliance with labor laws, and optimize onboarding procedures.

To become a Team Lead – HR Operations, candidates typically need a degree in human resources, business administration, or a related field. Experience in HR roles is crucial, progressively taking on roles with more responsibility. Skills in leadership, problem-solving, and HR technologies are also important. Obtaining professional HR certifications can enhance one's qualifications for the position.

The average salary for a Team Lead – HR Operations varies widely depending on the industry, location, and the individual's level of experience. Generally, compensation is competitive and reflects the responsibilities of overseeing HR operations and leading a team. It's important to research salary trends in specific regions and industries to get accurate figures.

Essential qualifications for a Team Lead – HR Operations include a bachelor's degree in HR, business management, or a related field. Several years of experience in HR roles, along with proven abilities in leadership and team management, are also important. Familiarity with HR software and labor law compliance is advantageous, as is holding HR-related certifications.

Skills necessary for a Team Lead – HR Operations include strong leadership, organizational, and interpersonal communication capabilities. They must possess expertise in HR processes, problem-solving abilities, and an understanding of employment laws. Responsibilities encompass leading the HR team, improving operational efficiency, addressing complex HR issues, and ensuring alignment with organizational goals.