ServiceNow Developer Job Description Template
As a ServiceNow Developer, you will be responsible for the development and administration of ServiceNow solutions. You will collaborate with cross-functional teams to understand business needs and translate them into effective ServiceNow implementations, ensuring seamless operation and continuous improvement of our IT service management systems.
Responsibilities
- Design, develop, and customize ServiceNow applications and modules.
- Implement integrations between ServiceNow and other systems.
- Provide technical support and troubleshooting for ServiceNow-related issues.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Develop and maintain documentation for ServiceNow processes and applications.
- Perform regular system updates and upgrades, ensuring system stability and performance.
- Conduct testing and quality assurance for ServiceNow solutions before deployment.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as a ServiceNow Developer or similar role.
- In-depth knowledge of the ServiceNow platform, including modules like ITSM, ITOM, and HRSD.
- Strong understanding of scripting languages such as JavaScript, GlideScript, and Jelly.
- Experience with web technologies such as HTML, CSS, and AJAX.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
Skills
- ServiceNow
- JavaScript
- GlideScript
- HTML
- CSS
- AJAX
- ITSM
- ITOM
- HRSD
- Integrations
- System Upgrades
- Testing and QA
Frequently Asked Questions
A ServiceNow Developer specializes in configuring, developing, and customizing the ServiceNow platform according to client requirements. They design, code, and enhance applications using JavaScript, manage system integrations, and ensure seamless performance. Developers work closely with business analysts and stakeholders to implement IT service management solutions that improve business processes.
To become a ServiceNow Developer, individuals typically need a bachelor's degree in computer science or a related field, along with experience in software development. Familiarity with JavaScript and web technologies is essential. Aspiring developers should gain knowledge of the ServiceNow platform through official training courses or self-study and aim for certifications like the ServiceNow Certified System Administrator.
The average salary for a ServiceNow Developer varies depending on geographic location, experience, and specific skill sets. Typically, they earn a competitive salary that reflects their expertise in the ServiceNow platform and their ability to implement innovative solutions. As demand for ServiceNow capabilities increases, salary prospects for skilled developers continue to grow.
Qualifications for a ServiceNow Developer include a degree in computer science, information technology, or a related field, along with experience in software development. Proficiency in JavaScript, AJAX, HTML, and CSS is important, as is a thorough understanding of IT service management principles. Holding a ServiceNow certification can significantly enhance job prospects.
A ServiceNow Developer requires strong problem-solving and coding skills, specifically in JavaScript. Responsibilities include customization of the ServiceNow platform, integration with external systems, and creation of workflows. Developers must also communicate effectively with stakeholders to translate business needs into technical specifications, ensuring solutions are aligned with organizational goals.