Servicenow Developer - Remote - 4 yrs+ Job Description Template

The Servicenow Developer will work remotely to develop, configure, and customize ServiceNow applications and services. You will be responsible for the successful delivery and support of solutions that meet the needs of our clients and optimize their business processes.

Responsibilities

  • Develop, configure, and customize ServiceNow applications and services.
  • Collaborate with IT and business teams to analyze needs and propose effective solutions.
  • Implement workflows and automate service management processes.
  • Ensure solutions are aligned with best practices and organizational standards.
  • Perform regular updates and maintenance to existing service modules.
  • Provide Level 2/3 support and troubleshooting to resolve technical issues.
  • Create and maintain technical documentation for developed modules.
  • Conduct training sessions and workshops for clients and internal teams.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 4+ years of experience as a ServiceNow Developer.
  • Strong understanding of IT service management (ITSM) principles.
  • Experience with ServiceNow platform administration and development.
  • Proven expertise in scripting languages like JavaScript or Apache Jelly.
  • Familiarity with web technologies (HTML, CSS, XML).
  • ServiceNow System Administrator or ServiceNow Application Developer certification is a plus.
  • Excellent problem-solving skills and attention to detail.

Skills

  • ServiceNow
  • JavaScript
  • Apache Jelly
  • HTML
  • CSS
  • XML
  • ITSM
  • Workflow Automation
  • Technical Documentation
  • Customer Support

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Frequently Asked Questions

A ServiceNow Developer is responsible for configuring, customizing, and developing within the ServiceNow platform to improve business processes. They work on building workflows, writing scripts, and developing ServiceNow applications to enhance functionality. They also collaborate with IT teams to implement solutions, ensuring the ServiceNow platform meets organizational requirements.

To become a ServiceNow Developer with 4+ years of experience, one needs a strong background in computer science or IT, along with extensive knowledge of the ServiceNow platform. Gaining certifications like Certified Application Developer and Certified Implementation Specialist can boost expertise. Practical experience through hands-on projects and understanding of JavaScript, XML, and REST/SOAP web services is essential.

The average salary for a remote ServiceNow Developer with 4+ years of experience varies based on location, skills, and company size, but generally is competitive within the tech industry. These developers often earn above-average salaries because ServiceNow expertise is in high demand. Remote roles may offer additional benefits like flexible schedules and reduced commuting costs.

A ServiceNow Developer should have a bachelor's degree in computer science, engineering, or a related field. Knowledge of ServiceNow development and administration is critical, alongside proficiency in JavaScript, Jelly, HTML, CSS, and web service integrations. Certifications such as ServiceNow Certified Application Developer can enhance credibility and demonstrate proficiency in the platform.

A successful ServiceNow Developer needs strong coding skills in JavaScript and familiarity with web technologies. Responsibilities include developing custom ServiceNow applications, managing integrations, and automating processes using workflows. Problem-solving skills and the ability to work remotely while collaborating with teams are crucial for effectively handling diverse client and project requirements.