ServiceNow Developer Job Description Template
As a ServiceNow Developer, you will be responsible for the design, development, and implementation of solutions on the ServiceNow platform. You will work closely with stakeholders to understand requirements and customize the platform to meet organizational needs.
Responsibilities
- Develop and customize ServiceNow applications and services
- Create and maintain workflows, approval processes, and SLAs
- Collaborate with team members and stakeholders to gather and analyze requirements
- Perform system integration and testing
- Troubleshoot and resolve ServiceNow issues
- Maintain technical documentation and best practices
- Provide end-user support and training
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 3+ years of experience with ServiceNow development
- Strong understanding of ServiceNow platform capabilities and architecture
- Experience with web technologies (JavaScript, HTML, CSS, XML)
- Proficiency in creating and managing workflows and custom scripts
- ServiceNow certification preferred
- Excellent problem-solving and communication skills
Skills
- ServiceNow
- JavaScript
- HTML
- CSS
- XML
- API Integration
- Workflow Automation
- ITIL
Frequently Asked Questions
A ServiceNow Developer is responsible for designing, developing, and customizing applications on the ServiceNow platform. They work on implementing automation and orchestration solutions, customizing workflows, and creating complex system integrations to improve business processes and IT service management. Their role involves collaborating with stakeholders to understand requirements and delivering technical solutions that enhance organizational efficiency.
To become a ServiceNow Developer, one should start with a strong foundation in IT or computer science. Practical experience in scripting languages like JavaScript and familiarity with web technologies is crucial. Aspiring developers should pursue ServiceNow certifications, such as Certified System Administrator or Application Developer, which enhance credibility and offer specialized knowledge in the platform. Hands-on experience through internships or projects can also provide valuable insights into platform functionalities and real-world application.
The average salary for a ServiceNow Developer varies based on experience, location, and employer. Typically, ServiceNow Developers can expect competitive salaries given the demand for their specialized skills in fields such as IT service management and automation. Entry-level positions offer a respectable starting salary, while senior ServiceNow Developers with extensive experience and certifications often command higher compensation. Geography significantly influences salary due to cost-of-living variances.
Essential qualifications for a ServiceNow Developer include a degree in computer science, IT, or related fields. Proficiency in programming languages such as JavaScript, along with experience in web development frameworks, is vital. Holding ServiceNow-specific certifications like Certified System Administrator enhances a candidate's prospects by demonstrating proficiency and commitment to mastering the platform. Strong problem-solving abilities and experience in IT service management will further augment a candidate's profile.
A ServiceNow Developer requires strong technical skills like JavaScript programming, HTML, CSS, and knowledge of web development frameworks. Essential responsibilities include designing ServiceNow applications, customizing and optimizing the platform, and ensuring integration with existing systems. They must also manage data feeds, perform quality assurance on development, and continuously update the system to adapt to organizational needs. Problem-solving skills and an understanding of ITIL and IT service management processes are also critical.