ServiceNow Developer Job Description Template
The ServiceNow Developer will be responsible for the effective and efficient development, configuration, and maintenance of the ServiceNow system. This role involves working closely with stakeholders to understand their needs and translate them into actionable projects within the ServiceNow platform.
Responsibilities
- Develop and customize ServiceNow applications and modules based on business requirements.
- Integrate ServiceNow with other enterprise systems and databases.
- Create and maintain workflows, UI policies, business rules, scripts, and access control rules.
- Collaborate with IT and business teams to gather and document requirements.
- Provide technical support and troubleshooting for ServiceNow-related issues.
- Perform regular system health checks and upgrades to ensure optimal performance.
- Develop and configure the ServiceNow platform to ensure that it meets the highest standards of functionality and performance.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience as a ServiceNow Developer or similar role.
- Strong knowledge of ServiceNow modules such as ITSM, ITOM, CSM, and HRSD.
- Experience with JavaScript, XML, HTML, and CSS.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Skills
- ServiceNow Administration
- JavaScript
- HTML
- CSS
- IT Service Management (ITSM)
- REST/SOAP APIs
- SQL
- Problem-solving
- Technical Support
Frequently Asked Questions
A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform. They work on customizing ServiceNow applications, developing business workflows, and integrating ServiceNow with other systems. Their role includes troubleshooting issues, enhancing the platform's capabilities, and ensuring it supports organizational objectives.
To become a ServiceNow Developer, one typically needs a background in computer science or a related field. Key steps include learning programming languages like JavaScript, gaining experience with web technologies, and completing ServiceNow certification programs. Hands-on experience through internships or projects can also be crucial in securing a role as a ServiceNow Developer.
The average salary for a ServiceNow Developer varies based on experience, location, and industry. Generally, ServiceNow Developers are well-compensated due to their specialized skills. It's essential for candidates to research industry salary trends and factor in their specific experience and qualifications when negotiating salaries.
Qualifications for a ServiceNow Developer typically include a bachelor's degree in computer science or a related field. Proficiency in JavaScript, experience with ServiceNow platform, and certifications like Certified Application Developer or Certified Implementation Specialist are highly beneficial. Employers look for candidates with problem-solving skills and a strong understanding of IT service management.
A ServiceNow Developer should have strong programming skills, particularly in JavaScript, and proficiency in the ServiceNow platform. They are responsible for developing custom applications, performing system integrations, and troubleshooting platform issues. Good communication skills are essential, as they often work with cross-functional teams to deliver high-quality solutions.