Senior ServiceNow Developer Job Description Template

As a Senior ServiceNow Developer, you will lead the design, implementation, and optimization of ServiceNow solutions within our organization. This role involves advanced development tasks, integration, customization, and providing expertise on best practices to improve the platform's efficiency.

Responsibilities

  • Develop and implement new ServiceNow modules and applications.
  • Customize and enhance existing ServiceNow solutions.
  • Manage integration of ServiceNow with other enterprise systems.
  • Provide advanced support and troubleshooting for ServiceNow-related issues.
  • Collaborate with cross-functional teams to gather requirements and deliver robust solutions.
  • Maintain and update technical documentation.
  • Advise on ServiceNow best practices and performance improvement methods.
  • Mentor junior developers and provide technical guidance.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 5 years of experience with ServiceNow development and administration.
  • ServiceNow Certified Application Developer (CAD) certification preferred.
  • Proven experience with JavaScript, HTML, CSS, and other web technologies.
  • Strong understanding of ITIL processes and IT Service Management (ITSM).
  • Expertise in developing custom workflows, reports, and dashboards in ServiceNow.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration skills.

Skills

  • ServiceNow
  • JavaScript
  • HTML
  • CSS
  • ITIL
  • ITSM
  • REST/SOAP APIs
  • Agile methodology
  • Scripting
  • Workflow Development

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Frequently Asked Questions

A Senior ServiceNow Developer specializes in designing, developing, and implementing scalable solutions on the ServiceNow platform. They are responsible for managing complex workflows, customizing applications, and integrating ServiceNow with other systems. Their key duties include writing custom scripts, managing upgrades, and ensuring that the platform aligns with business requirements.

To become a Senior ServiceNow Developer, one should have a strong background in software development and considerable experience with the ServiceNow platform. Typically, a bachelor's degree in computer science or an equivalent field is required. Obtaining relevant ServiceNow certifications, such as Certified Application Developer or Certified Systems Administrator, can also enhance career prospects and expertise in the field.

The average salary for a Senior ServiceNow Developer can vary based on location, experience, and specific company requirements. Generally, these professionals earn a competitive salary, often commensurate with their expertise in ServiceNow development, project management skills, and the demand for their role in the technology industry.

A Senior ServiceNow Developer typically needs several key qualifications, including a bachelor's degree in computer science or a related field, experience with JavaScript, AJAX, or similar technologies, and advanced knowledge of the ServiceNow platform. ServiceNow certifications, such as Certified Implementation Specialist, are also often required to demonstrate proficiency.

A Senior ServiceNow Developer should possess advanced skills in ServiceNow configuration and scripting. Responsibilities include developing custom applications, managing integrations, and optimizing platform workflows. Additionally, problem-solving abilities, strong communication skills, and experience in agile development methodologies are essential for success in this role.