Senior ServiceNow Developer Job Description Template

As a Senior ServiceNow Developer, you will be responsible for leading the design and implementation of comprehensive solutions on the ServiceNow platform. You will work closely with stakeholders to understand their requirements, develop user-friendly applications, and enhance the IT service management framework. Your role is crucial in driving the technological capabilities of our business forward.

Responsibilities

  • Design, develop, and implement ServiceNow solutions.
  • Collaborate with stakeholders to gather and analyze requirements.
  • Customize and configure ServiceNow applications and modules.
  • Ensure seamless integration with existing systems and workflows.
  • Troubleshoot and resolve technical issues on the ServiceNow platform.
  • Develop technical documentation and provide training to end-users.
  • Stay updated with the latest ServiceNow features and industry best practices.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in ServiceNow development and administration.
  • Proven experience with JavaScript and ServiceNow APIs.
  • Strong understanding of IT service management (ITSM) processes.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication skills and ability to work collaboratively.

Skills

  • ServiceNow
  • JavaScript
  • IT Service Management (ITSM)
  • API Integration
  • HTML/CSS
  • Rest/SOAP Web Services
  • Agile/Scrum methodologies
  • Technical Documentation

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Frequently Asked Questions

A Senior ServiceNow Developer is responsible for designing, developing, and implementing applications and customizations on the ServiceNow platform. They collaborate with stakeholders to understand requirements, translate them into functional solutions, and ensure that systems run efficiently. A Senior Developer also mentors junior developers, participates in code reviews, and stays updated with the latest platform updates and best practices.

To become a Senior ServiceNow Developer, one typically needs a combination of education, experience, and certification. A bachelor’s degree in computer science or a related field is often required. Several years of hands-on experience with ServiceNow development, including scripting and integration, is crucial. Obtaining ServiceNow certifications, such as Certified Application Developer, can enhance one's credentials and prospects for securing a senior position.

The salary for a Senior ServiceNow Developer varies based on location, experience, and industry. However, generally speaking, they can expect a competitive salary that reflects their advanced skills and knowledge of the ServiceNow platform. Compensation packages often include additional benefits such as bonuses, health insurance, and retirement plans, making it a lucrative career option.

Qualifications for a Senior ServiceNow Developer usually include a strong background in computer science, experience with the ServiceNow platform, and proficiency in JavaScript, HTML, and CSS. Certifications such as the ServiceNow Certified Implementation Specialist or ServiceNow Certified Systems Administrator are often preferred. A deep understanding of IT service management (ITSM) and agile methodologies can also be advantageous.

A Senior ServiceNow Developer should possess advanced skills in ServiceNow application development, scripting, and system integrations. Responsibilities include designing solutions to meet complex business needs, troubleshooting platform issues, and continuously improving the platform. Strong problem-solving abilities, attention to detail, and the ability to work collaboratively with teams are essential for success in this role.