Saviynt L2/L3 Consultant Job Description Template
The Saviynt L2/L3 Consultant plays a crucial role in maintaining and optimizing the Saviynt IGA platform. This position entails resolving complex technical issues, conducting regular system upgrades, and providing advanced support to ensure seamless operations of identity and access management solutions.
Responsibilities
- Provide L2/L3 support for the Saviynt IGA platform.
- Troubleshoot and resolve complex system issues.
- Perform regular system updates and patches.
- Monitor system performance and optimize configurations.
- Collaborate with internal teams to ensure compliance and security adherence.
- Develop and implement solutions for identity governance and administration.
- Documentation and knowledge transfer to L1 support teams.
Qualifications
- Bachelor's degree in Information Technology, Computer Science or related field.
- Minimum of 3 years of experience with Saviynt IGA platform.
- Strong understanding of identity governance and administration concepts.
- Experience with troubleshooting and problem resolution.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced, dynamic environment.
Skills
- Saviynt IGA
- Identity and Access Management (IAM)
- SQL
- Java
- PowerShell
- System Monitoring Tools
- Troubleshooting
Frequently Asked Questions
A Saviynt L2/L3 Consultant is responsible for managing advanced identity governance and administration tasks using Saviynt's software. They handle complex user provisioning, ensure compliance with security policies, and troubleshoot system issues. Additionally, they perform system upgrades, provide advanced support, and collaborate with cross-functional teams to enhance existing processes.
To become a Saviynt L2/L3 Consultant, one should possess a bachelor's degree in IT or a related field and have experience in identity governance. Candidates should gain hands-on experience with Saviynt's platform, understand IAM best practices, and have knowledge of compliance regulations. Certifications in cybersecurity or related technologies can also enhance candidacy.
The average salary for a Saviynt L2/L3 Consultant varies depending on experience, location, and company size. Generally, it falls within a competitive range in the IT industry due to the specialized skills required. Salary packages often include benefits, bonuses, and opportunities for professional development, making it a lucrative field for qualified professionals.
Qualifications for a Saviynt L2/L3 Consultant typically include a bachelor's degree in information technology or a related field. Experience with identity and access management, particularly with Saviynt, is crucial. Candidates should also possess analytical skills, problem-solving abilities, and understanding of regulatory compliance standards like SOX, GDPR, and HIPAA.
A Saviynt L2/L3 Consultant should possess advanced skills in identity management, system administration, and security compliance. Responsibilities include configuring Saviynt solutions, managing complex user roles, ensuring system integration, and providing technical support. Strong communication, project management, and analytical skills are also essential to excel in this role.