Salesforce Delivery Manager - (Remote) Job Description Template
As a Salesforce Delivery Manager, you will lead and manage the delivery of Salesforce projects and solutions for our clients. You will be responsible for ensuring that projects are executed efficiently, meet client expectations, and are delivered on time and within budget. This role requires strong project management skills, Salesforce expertise, and a client-focused approach.
Responsibilities
- Lead the planning and implementation of Salesforce projects
- Define project scope, goals, and deliverables
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Develop detailed project plans to monitor and track progress
- Manage changes to the project scope, project schedule, and project costs
- Measure project performance using appropriate tools and techniques
- Perform risk management to minimize project risks
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Use and continually develop leadership skills
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Proven experience as a Salesforce Delivery Manager or in a similar role
- Project Management Professional (PMP) certification is a plus
- Extensive experience with Salesforce and related technologies
- Strong understanding of Agile methodologies
- Excellent client-facing and internal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
Skills
- Salesforce
- Project Management
- Agile Methodologies
- PMP
- Risk Management
- Client Communication
- Leadership
- Microsoft Office
Frequently Asked Questions
A Salesforce Delivery Manager oversees the successful execution of Salesforce projects, ensuring timely delivery and alignment with business goals. They coordinate between technical teams, stakeholders, and vendors to manage project scope, budget, and client satisfaction. Proficiency in project management and Salesforce platform is essential.
To become a Salesforce Delivery Manager, individuals typically need a degree in information technology or business and experience in project management and Salesforce implementations. Certifications like Salesforce Administrator or Salesforce Consultant can enhance qualifications. Additionally, strong leadership and communication skills are crucial for managing teams and stakeholders.
The average salary for a Salesforce Delivery Manager varies by location and experience level. Generally, it ranges significantly, depending on factors such as company size, region, and individual expertise in Salesforce products. Experienced managers with specialized certifications might earn higher salaries within this role.
Qualifications for a Salesforce Delivery Manager typically include a bachelor's degree in a relevant field, extensive experience with Salesforce platforms, and expertise in project management methodologies. Certifications such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder are often preferred by employers.
A Salesforce Delivery Manager requires strong project management, communication, and problem-solving skills. Responsibilities include overseeing Salesforce project delivery, managing client relationships, coordinating teams, and ensuring projects meet business objectives. Knowledge of Salesforce solutions and experience in agile methodologies are advantageous.