Relationship Manager - NBFC Job Description Template
The Relationship Manager - NBFC will be responsible for maintaining and expanding relationships with clients, providing personalized financial services, and achieving sales targets. You will be the primary point of contact for clients, understanding their needs and offering tailored financial products and services.
Responsibilities
- Build and maintain strong relationships with clients.
- Identify client needs and provide appropriate financial solutions.
- Achieve sales targets and contribute to business growth.
- Ensure timely and accurate service delivery to clients.
- Coordinate with internal teams to provide comprehensive service to clients.
- Monitor market trends and competitor activities.
- Prepare and present regular sales reports to management.
- Resolve client issues and complaints promptly.
Qualifications
- Bachelor’s degree in Finance, Business Administration, or related field.
- Minimum 3-5 years of experience in a similar role within an NBFC or financial services firm.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of financial products and services.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
Skills
- Client Relationship Management
- Sales and Business Development
- Financial Analysis
- Market Research
- Negotiation
- Communication
- Problem-Solving
- Customer Service
- CRM Software
- Microsoft Office Suite
Frequently Asked Questions
A Relationship Manager in a Non-Banking Financial Company (NBFC) is responsible for managing client relationships and maintaining a portfolio of clients. They identify clients' financial needs, offer suitable financial products, and ensure client satisfaction for long-term business retention. They also resolve issues and provide financial advice that's tailored to meet the unique needs of each client.
To become a Relationship Manager in an NBFC, one typically needs a Bachelor's degree in finance, business administration, or a related field. Acquiring experience in customer service or sales within the financial sector is advantageous. Developing strong communication and interpersonal skills, along with understanding financial products and services, is crucial for this role.
The average salary for a Relationship Manager in an NBFC varies based on experience, location, and company size. However, individuals in this role can expect to earn a competitive salary that reflects their expertise in financial products, client management, and the successful building of client relationships. Performance bonuses may also be available.
Typically, a Relationship Manager in an NBFC requires a Bachelor's degree in finance, management, or a related field. Additionally, certifications in financial products or sales can enhance a candidate’s profile. Experience in client handling, strong negotiation skills, and the ability to manage financial portfolios are also crucial qualifications.
The skills required for a Relationship Manager in an NBFC include excellent communication, negotiation, and analytical skills. Responsibilities involve understanding clients' financial needs, offering the right products, and maintaining customer satisfaction. They must also ensure compliance with financial regulations and work closely with other departments to enhance service delivery.