Recruitment Telecaller Job Description Template
The Recruitment Telecaller is responsible for managing the initial stages of the recruitment process. This includes making outbound calls to potential candidates, conducting preliminary screenings, and scheduling interviews. The role requires strong communication skills, a professional attitude, and the ability to work efficiently in a fast-paced environment.
Responsibilities
- Make outbound calls to prospective candidates and introduce them to job opportunities.
- Handle inbound calls and respond to candidate inquiries.
- Conduct preliminary screenings to assess candidate qualifications.
- Schedule and coordinate interviews between candidates and hiring managers.
- Maintain and update candidate database with accurate information.
- Follow up with candidates throughout the recruitment process.
- Assist in creating and updating job descriptions as required.
- Support the HR team with various administrative tasks.
Qualifications
- High school diploma or equivalent; a degree in Human Resources, Business, or related field is preferred.
- Proven experience as a telecaller, customer service representative, or similar role.
- Understanding of recruitment processes and candidate screening.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality and professionalism.
- Proficient in MS Office applications (Word, Excel, Outlook).
Skills
- Telemarketing
- Customer Service
- Recruitment
- Candidate Screening
- Interpersonal Communication
- Database Management
- Microsoft Office
- Time Management
Frequently Asked Questions
A Recruitment Telecaller is responsible for connecting with potential candidates over the phone to inform them about job opportunities and assess their suitability. They play a critical role in the recruitment process by sourcing candidates, scheduling interviews, and providing information about the hiring organization and role requirements. Recruitment Telecallers must possess excellent communication skills and the ability to build rapport with candidates swiftly.
To become a Recruitment Telecaller, one typically needs a high school diploma or equivalent, though a degree in business, communications, or human resources can be advantageous. Experience in customer service or sales can be beneficial. Most importantly, aspiring telecallers should have strong communication and interpersonal skills, with the ability to multitask and remain organized. Training is often provided on-the-job to familiarize the recruiter with company procedures and recruitment tools.
The average salary for a Recruitment Telecaller varies based on experience, location, and company size. Typically, entry-level positions may start with a baseline salary, with opportunities for bonuses or commissions based on performance. Factors like industry demand and specific company budget allocations can also influence salary ranges significantly.
While formal qualifications may not be strictly necessary, a Recruitment Telecaller usually benefits from a background in communication, business, or human resources. Essential qualifications include strong verbal communication skills, proficiency in using recruitment software, and a good understanding of the recruitment process. Additional training in sales techniques and interviewing skills is often advantageous.
A successful Recruitment Telecaller needs excellent verbal and written communication skills, active listening, and the ability to influence and persuade others. Their responsibilities include identifying potential candidates, conducting preliminary assessments, scheduling interviews, and maintaining detailed candidate records. Skills in multitasking, time management, and the ability to stay organized under pressure are also essential for managing the recruitment pipeline effectively.