Receptionist (KERALITIES REQUIRED) Job Description Template
As a Receptionist (KERALITIES REQUIRED), you will be responsible for providing excellent front desk support with specific expertise in the Malayali language and Kerala culture. You will manage incoming calls, assist visitors, and perform various administrative tasks to ensure smooth office operations and enhance visitor experiences.
Responsibilities
- Greet and welcome visitors with a friendly and professional demeanor.
- Answer and direct incoming calls in Malayalam and English.
- Manage appointments, meetings, and schedules effectively.
- Maintain an organized and tidy reception area.
- Handle incoming and outgoing mail and deliveries.
- Assist with administrative tasks and office support activities.
- Coordinate with other departments to ensure smooth office operations.
- Provide information and assistance to visitors and employees in Kerala-related matters.
Qualifications
- High school diploma or equivalent; additional certification is a plus.
- Proficiency in Malayalam and English language.
- Previous experience as a receptionist or in a related front office role.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Professional appearance and demeanor.
Skills
- Fluent in Malayalam
- Multilingual abilities (Malayalam, English)
- Microsoft Office Suite
- Customer service
- Time management
- Organizational skills
- Communication skills
- Telephone etiquette
Frequently Asked Questions
A receptionist manages front desk operations, greeting visitors, and answering phone calls. Responsibilities include routing calls, scheduling appointments, and maintaining security protocols. Essential skills include communication, organization, and attention to detail.
To become a receptionist, one typically requires a high school diploma or equivalent. Strong interpersonal and communication skills are crucial. Gaining experience in customer service roles can also be beneficial. Additional training in office software may enhance employability.
The average salary for a receptionist varies depending on location, industry, and level of experience. Typically, receptionists' salaries range across different sectors, with some offering competitive benefits and opportunities for advancement based on performance.
Qualifications for a receptionist generally include a high school diploma and proficiency in computer software such as MS Office. Experience in customer service or office environments is advantageous. Strong communication and multitasking abilities are highly valued.
Key skills for a receptionist include excellent communication, multitasking, and organizational abilities. Responsibilities include greeting visitors, managing call flow, and coordinating meeting schedules. Dependability and familiarity with office equipment are also essential.