Receptionist Cum Front Office Executive Job Description Template
As a Receptionist Cum Front Office Executive, you will be the first point of contact for our company. Your duties include offering administrative support across the organization, welcoming guests, and coordinating front-desk activities. You will ensure all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.
Responsibilities
- Greet and welcome guests as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Qualifications
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Skills
- Microsoft Office
- Communication
- Organization
- Customer Service
- Multitasking
- Time Management
- Administrative Support
- Problem Solving
- Front Desk Operations
Frequently Asked Questions
A Receptionist Cum Front Office Executive efficiently manages front-desk operations and assists in daily office tasks. Responsibilities include greeting visitors, handling phone inquiries, managing appointments, maintaining office security by following procedures, and providing administrative support. They play a crucial role in creating a welcoming environment and ensuring smooth operation of the front office.
To become a successful Receptionist Cum Front Office Executive, one should have excellent communication skills, a friendly demeanor, and strong organizational abilities. Qualifications typically include a high school diploma or equivalent, along with proficiency in office software like MS Office. Prior experience in customer service or administrative roles can be beneficial. Continuous improvement through relevant training can enhance career prospects.
The average salary for a Receptionist Cum Front Office Executive varies depending on factors such as location, experience, and company size. Generally, the salary range reflects a combination of responsibilities like managing front-office tasks and providing excellent customer service. Additional benefits may include healthcare, paid vacations, and opportunities for professional development.
Qualifications for a Receptionist Cum Front Office Executive typically include a high school diploma or GED, proficiency in basic computer applications, and excellent communication skills. Experience in customer service or a similar front-office role can be advantageous. Employers may also look for individuals who demonstrate strong problem-solving skills and a professional appearance.
The role of a Receptionist Cum Front Office Executive requires strong organizational and multitasking skills, as well as proficiency in managing phone systems and office equipment. Responsibilities include greeting clients, scheduling appointments, coordinating with various departments, and ensuring the tidiness of the reception area. Strong interpersonal skills and attention to detail are vital to succeed in this position.