PKI Support Engineer Job Description Template
The PKI Support Engineer is responsible for managing and maintaining the Public Key Infrastructure (PKI) systems within the organization. This includes handling digital certificates, ensuring secure communications, and providing support for PKI-related issues. You will work closely with security teams to implement and enforce policies and standards.
Responsibilities
- Manage and maintain PKI systems and infrastructure.
- Monitor and troubleshoot issues with PKI-related systems.
- Implement and enforce security policies related to PKI.
- Support issuance, renewal, and revocation of digital certificates.
- Collaborate with the security team to ensure compliance and best practices.
- Perform regular audits of encryption systems.
- Provide technical support and troubleshooting for PKI-related incidents.
- Document processes and maintain PKI configuration and procedure documents.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in PKI administration and support.
- Strong knowledge of cryptographic protocols and standards.
- Experience with SSL/TLS certificates and certificate authorities.
- Familiarity with HSM (Hardware Security Modules) and key management.
- Excellent problem-solving and analytical skills.
- Strong communication skills and ability to work in a team.
Skills
- PKI
- SSL/TLS
- Cryptography
- Certificate Authorities
- HSM
- Key Management
- Network Security
- Windows and Linux Systems
- Scripting (Bash, PowerShell)
- Troubleshooting
Frequently Asked Questions
A PKI Support Engineer is responsible for managing and supporting Public Key Infrastructure (PKI) systems. They ensure the security and integrity of digital communications by overseeing certificate authorities, digital certificates, and cryptographic technologies. Tasks include installing PKI solutions, troubleshooting issues, and maintaining system integrity. This role is crucial in safeguarding sensitive information across networks.
To become a PKI Support Engineer, a candidate typically needs a bachelor's degree in computer science, information security, or a related field. Relevant certifications like CISSP or CompTIA Security+ can enhance job prospects. Practical experience with cryptographic technologies and familiarity with PKI components are essential. Gaining hands-on experience through internships or entry-level IT support roles can also be beneficial.
The average salary for a PKI Support Engineer varies depending on factors such as location, experience, and the specific industry. Generally, PKI Support Engineers can expect competitive salaries due to the specialized technical skills and security expertise required. Bonuses and benefits can also supplement the base salary, particularly in industries that prioritize cybersecurity.
PKI Support Engineers commonly need a bachelor's degree in fields such as information technology or cybersecurity. Professional certifications in information security, such as CISSP, can enhance qualifications. Experience in IT support, network management, and understanding PKI protocols are critical. Strong problem-solving skills and attention to detail are necessary attributes for this role.
A PKI Support Engineer should have strong technical skills in cryptography, network security, and certificate management. Responsibilities include deploying and managing PKI systems, conducting security audits, and resolving issues related to digital certificates. Effective communication skills are crucial for collaborating with IT teams and stakeholders to ensure security protocols are upheld.