Oracle Utilities CC&B Technical Job Description Template
As an Oracle Utilities CC&B Technical expert, you will be responsible for the technical aspects of Oracle Utilities Customer Care and Billing (CC&B) implementations. This includes customizing the software to meet client needs, ensuring integrations with other systems, and providing ongoing support.
Responsibilities
- Implement and configure Oracle Utilities CC&B solutions.
- Customize CC&B software to meet the specific needs of clients.
- Ensure successful integrations with other systems.
- Provide technical support and troubleshooting for CC&B issues.
- Collaborate with business analysts and stakeholders to understand requirements.
- Develop and maintain technical documentation.
- Participate in project planning and status meetings.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 3-5 years of experience with Oracle Utilities CC&B.
- Experience with utility billing or similar systems is preferred.
- Strong understanding of CC&B architecture and configurations.
- Ability to troubleshoot and resolve technical issues efficiently.
- Excellent communication and interpersonal skills.
Skills
- Oracle Utilities CC&B
- SQL
- Java
- SOAP/Web Services
- XML
- PL/SQL
- Oracle Database
- Technical Documentation
- Troubleshooting
- System Integration
Frequently Asked Questions
An Oracle Utilities Customer Care and Billing (CC&B) Technical professional is responsible for configuring, customizing, and maintaining the CC&B application. They ensure seamless integration with other systems, troubleshoot technical issues, and work on performance optimization. Their role is crucial in helping utilities companies manage customer data, billing processes, and service requests efficiently.
To become an Oracle Utilities CC&B Technical specialist, one should start with a bachelor's degree in computer science or a related field. Experience with Oracle utilities software, especially CC&B, and programming skills in Java, SQL, and PL/SQL are key. Many employers also value certifications from Oracle. Hands-on experience through internships or relevant projects can further enhance one's qualifications.
The average salary for an Oracle Utilities CC&B Technical professional varies based on experience, location, and the size of the employing organization. Generally, they earn a competitive salary within the IT industry, with experienced professionals often earning significantly more. Companies may also provide bonuses and benefits, reflecting the specialist skills required for this role.
Qualifications for an Oracle Utilities CC&B Technical role typically include a bachelor’s degree in computer science or a related discipline. Prior experience with Oracle Utilities software is highly preferred. Familiarity with database management, Java, XML, and service-oriented architecture is essential. Certifications like Oracle Utilities Customer Care and Billing Implementation Specialist may enhance job prospects.
An Oracle Utilities CC&B Technical expert should have strong analytical and problem-solving skills, with a deep understanding of Oracle CC&B architecture. Responsibilities include system configurations, coding in Java and PL/SQL, and working with XML. These professionals also manage data integration and troubleshoot complex issues, ensuring the customer care and billing systems run smoothly and efficiently.