Oracle L2 Job Description Template

As an Oracle L2, you will be responsible for the advanced management and optimization of Oracle database environments. You will ensure the databases' high availability, performance, and security, while supporting intricate technical challenges and ensuring seamless operation.

Responsibilities

  • Manage and maintain Oracle database environments.
  • Ensure high availability and performance.
  • Troubleshoot and resolve complex technical issues.
  • Implement and maintain database security measures.
  • Perform regular database backups and recovery operations.
  • Collaborate with application teams to ensure compatibility.
  • Monitor and optimize database performance.
  • Document and implement database processes and procedures.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Minimum of 3-5 years of experience with Oracle databases.
  • Strong understanding of Oracle database architecture and concepts.
  • Experience with database performance tuning and optimization.
  • Proficiency in PL/SQL and SQL.
  • Familiarity with database backup and recovery processes.
  • Excellent problem-solving and troubleshooting skills.

Skills

  • Oracle Database Management
  • PL/SQL
  • SQL
  • Database Performance Tuning
  • Backup and Recovery
  • Troubleshooting
  • Database Security
  • Linux/Unix

Start Free Trial

Frequently Asked Questions

An Oracle L2 support specialist assists in resolving complex issues related to Oracle products, often following L1 support interventions. They diagnose technical problems, perform detailed analysis, and apply their expert knowledge to resolve incidents. Their role includes system monitoring, troubleshooting, and collaborating with Oracle L3 support or developers for escalating unresolved issues. Key tasks also involve ensuring system security and performance tuning.

To become an Oracle L2 support specialist, candidates typically need a background in computer science or IT, along with experience in database management and Oracle systems. Certifications like Oracle Certified Professional (OCP) can enhance prospects. Experience in technical support roles, strong analytical skills, and a familiarity with SQL and PL/SQL are advantageous. Continuous learning and hands-on experience with Oracle products are crucial for career advancement.

The average salary for an Oracle L2 support specialist varies depending on factors such as location, experience, and the size of the employing organization. Typically, salaries are competitive within the IT sector, reflecting the demand for skilled specialists. Those with extensive experience or advanced certifications might command higher salaries. Additionally, specialized skill sets in areas like performance tuning or automation can further influence earning potential.

An Oracle L2 support role usually requires a degree in Computer Science, Information Technology, or a related field. Professional certifications like Oracle Certified Professional (OCP) are highly beneficial. Employers often seek candidates with a solid understanding of Oracle databases, experience in technical support, and knowledge of SQL and scripting. Strong problem-solving abilities and excellent communication skills are also important to effectively interact with various teams and stakeholders.

An Oracle L2 support specialist must possess strong technical skills in Oracle database environments, including expertise in troubleshooting and problem resolution. Key responsibilities include system monitoring, identifying and resolving incidents, and collaborating with higher-level support or development teams. They need proficiency in SQL, PL/SQL, and performance tuning, as well as strong analytical skills to diagnose complex issues. Effective communication is crucial for interfacing with internal teams and clients.