Tele-caller (Female) - Immediate Joining Job Description Template
The Tele-caller position involves managing inbound and outbound calls, addressing customer inquiries, and supporting the sales and customer service team. This role requires excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced environment. Immediate joining required at our Bommanahalli location.
Responsibilities
- Handle inbound and outbound calls promptly and effectively.
- Manage and resolve customer inquiries and complaints.
- Provide information about products and services to customers.
- Support sales team by generating and qualifying leads.
- Maintain accurate records of customer interactions.
- Follow up on customer calls as needed.
- Achieve daily, weekly, and monthly call targets.
Qualifications
- Minimum of a High School diploma or equivalent.
- Previous experience in tele-calling or customer service preferred.
- Excellent communication skills in English and regional languages.
- Ability to handle high volume of calls and work under pressure.
- Strong listening and problem-solving skills.
- Immediate availability for joining.
Skills
- Excellent verbal communication
- Customer relationship management (CRM) software
- Time management
- Sales techniques
- Problem-solving
- Multitasking
- Basic computer skills
Frequently Asked Questions
A Tele-caller (Female) is responsible for initiating outgoing calls to clients and prospects to promote products, gather customer feedback, and ensure customer support. This role requires excellent communication skills and the ability to engage with customers telephonically to build a rapport, resolve inquiries, and convey relevant information clearly.
To become a Tele-caller (Female) for Immediate Joining, candidates typically need a high school diploma or equivalent. Prior experience in customer service or sales is advantageous. Strong verbal communication and persuasion skills are crucial. Aspiring tele-callers should also possess basic computer proficiency for handling CRM platforms and must be available to join immediately.
The average salary for a Tele-caller (Female) varies based on location, company, and experience level. Typically, entry-level tele-callers earn a basic salary, which might be supplemented by performance-based incentives or commissions. Candidates should research companies and locations to find specific salary ranges for tele-caller roles.
The qualifications needed for a Tele-caller (Female) position usually include a high school diploma or equivalent. Employers often prefer candidates with prior experience in telemarketing or customer support. Proficiency in the local language and strong communication skills are critical. Basic computer knowledge is needed to operate telephony and CRM systems effectively.
A successful Tele-caller (Female) must have strong verbal communication and active listening skills to effectively engage with customers. Key responsibilities include making outbound calls, handling customer inquiries, updating CRM systems, and working towards sales or customer service targets. Building positive relationships and a professional attitude are essential for success in this role.