O2C AM/Sr AM Job Description Template

As an O2C AM/Sr AM, you will manage the Order to Cash process, supervising activities from order management to receivables. This includes streamlining operations, ensuring accurate billing, and maintaining excellent customer relations. The role is pivotal in optimizing cash flow and minimizing credit risks.

Responsibilities

  • Oversee the Order to Cash process, ensuring accuracy and efficiency.
  • Manage accounts receivable and ensure timely collections.
  • Establish and maintain strong relationships with customers.
  • Monitor and analyze KPIs to drive process improvements.
  • Ensure compliance with financial policies and regulations.
  • Implement strategies to minimize credit risks and overdue accounts.
  • Collaborate with cross-functional teams to resolve order and billing issues.
  • Generate and present financial reports to senior management.

Qualifications

  • Bachelor's degree in Finance, Accounting, or related field.
  • 5+ years of relevant experience in Order to Cash processes.
  • Strong understanding of accounts receivable and credit management.
  • Proven track record in process improvement and optimization.
  • Exceptional analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Proficiency in ERP systems and financial software.

Skills

  • Accounts Receivable
  • Credit Management
  • Risk Mitigation
  • Process Optimization
  • ERP Systems
  • Financial Analysis
  • Microsoft Excel
  • Communication

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Frequently Asked Questions

An Order to Cash (O2C) Assistant Manager or Senior Assistant Manager oversees the entire O2C process, which includes order management, billing, and collections. They ensure that the company's accounts receivable processes are efficient and compliant with financial policies. Their duties often include optimizing cash flow, managing customer credit, resolving billing issues, and leading a team to meet collection targets. With strategic oversight, they play a crucial role in maintaining the company’s financial health through effective revenue cycle management.

To become an O2C AM/Sr AM, candidates typically need a bachelor’s degree in finance, accounting, or a related field. Having several years of experience in finance or accounts receivable is essential, often in a leadership position. Proficiency in ERP systems and strong analytical and managerial skills are vital. Advanced qualifications like CMA or CPA can boost prospects, along with proven expertise in optimizing O2C processes and developing effective financial strategies.

The average salary for an O2C Assistant Manager or Senior Assistant Manager varies based on factors like location, industry, and experience level. Typically, it ranges widely from entry-level to senior positions. Candidates should research industry standards and may find consulting salary surveys or regional job postings helpful. Experience in improving collection efficiency and managing large teams in multinational companies can significantly impact earning potential.

Qualifications for an O2C AM/Sr AM include a bachelor’s degree in finance, accounting, business administration, or a related field. A deeper understanding of order to cash processes and strong technical skills in ERP and accounting software are important. Employers may prefer certified accountants or individuals with a master's degree. Continuous professional development and specialized certifications in finance management can enhance career advancement opportunities.

An O2C AM/Sr AM requires skills in leadership, communication, and financial analysis. They are responsible for overseeing the entire order to cash cycle, ensuring timely invoicing and collections, handling disputes, and improving processes for efficiency. They must be adept in using ERP systems, developing cash management solutions, and training and leading a team. Problem-solving skills are vital for addressing issues that arise in the revenue management process, and excellent customer relationship management is crucial for maintaining strong client interactions.