Murex Support and Maintenance Job Description Template
The Murex Support and Maintenance professional will be responsible for the ongoing support and maintenance of the Murex platform. This includes troubleshooting issues, implementing system enhancements, and ensuring seamless operations. The role requires close collaboration with internal teams and stakeholders to address and resolve technical challenges.
Responsibilities
- Provide support for the Murex platform, addressing technical issues and incidents
- Monitor system performance and ensure the stability and reliability of the Murex environment
- Coordinate with internal teams and stakeholders to resolve technical issues
- Implement system enhancements and updates in accordance with business requirements
- Maintain detailed documentation of system configurations, changes, and support activities
- Conduct system health checks and performance tuning
- Participate in disaster recovery planning and testing
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Experience with Murex platform support and maintenance
- Strong understanding of financial instruments and market practices
- Excellent problem-solving and analytical skills
- Ability to work effectively under pressure and manage multiple priorities
- Strong communication and teamwork abilities
- Relevant Murex certifications are a plus
Skills
- Murex
- SQL
- Unix/Linux
- Scripting languages (Perl, Shell, Python)
- Financial market instruments knowledge
- System monitoring tools
- ITIL best practices
Frequently Asked Questions
A Murex Support and Maintenance specialist is responsible for ensuring the smooth operation of the Murex software platform in financial institutions. They troubleshoot technical issues, perform system upgrades, manage configurations, and ensure the software meets all compliance standards. Maintaining system performance and optimizing functionality are key aspects of this role, requiring technical expertise in Murex systems.
To become a Murex Support and Maintenance specialist, candidates typically need a degree in computer science or a related field, alongside experience in financial software systems. Proficiency in SQL, Unix, and scripting languages are essential. Familiarity with the Murex platform and certifications in Murex solutions can significantly enhance job prospects, demonstrating both technical and functional understanding.
The average salary for a Murex Support and Maintenance specialist varies based on experience, location, and company size. However, it is generally considered a well-compensated position given the specialized skills required. Salaries tend to be competitive in financial hubs due to high demand for specialists adept in supporting and maintaining the Murex software.
Qualifications for a career in Murex Support and Maintenance include a degree in IT or finance, strong problem-solving skills, and experience with banking and financial systems. Proficiency in relevant programming languages and familiarity with the Murex trading platform are crucial. Certifications in Murex and ITIL can also be beneficial, showcasing an in-depth understanding of both technical and business needs.
A Murex Support and Maintenance specialist should possess strong analytical skills, attention to detail, and in-depth technical knowledge of Murex systems. Responsibilities include troubleshooting issues, supporting platform operations, system monitoring, and ensuring software compliance. Effective communication skills are also essential for collaborating with IT teams, stakeholders, and financial professionals to resolve issues swiftly and efficiently.