MS Dynamics CRM (Technical) - WFO only Job Description Template
As an MS Dynamics CRM Technical Specialist, you will be responsible for designing, implementing, and managing Microsoft Dynamics CRM solutions. This role requires working from the office (WFO) and collaborating with clients to understand their needs, develop custom solutions, and ensure the CRM system meets business requirements.
Responsibilities
- Design and implement Microsoft Dynamics CRM solutions.
- Collaborate with clients to understand their business needs and translate them into technical requirements.
- Develop custom CRM solutions and integrate them with other systems.
- Maintain, support, and enhance existing CRM applications.
- Troubleshoot and resolve technical issues related to CRM systems.
- Provide training and support to end-users.
- Ensure data integrity and security within the CRM system.
- Stay updated with the latest CRM technologies and best practices.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in Microsoft Dynamics CRM development and implementation.
- Strong understanding of CRM processes and best practices.
- Experience with customization, configuration, and integration of Dynamics CRM.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work on-site and collaborate effectively with team members and clients.
Skills
- Microsoft Dynamics CRM
- Custom Development
- Data Integration
- JavaScript
- C#
- SQL
- PowerApps
- API Integration
- Azure
- Office 365
- Technical Support
Frequently Asked Questions
An MS Dynamics CRM Technical Consultant specializes in customizing and configuring Microsoft Dynamics CRM applications to meet specific business needs. They collaborate with stakeholders to gather requirements and translate them into technical solutions using various tools and technologies such as Microsoft Power Platform and Azure. Additionally, they are responsible for troubleshooting and resolving technical issues within the system.
To become a Microsoft Dynamics CRM Technical Consultant, a candidate typically requires a bachelor's degree in computer science or a related field. Gaining experience in CRM solutions, specifically Microsoft Dynamics, is essential. Certifications such as Microsoft Certified: Dynamics 365 Fundamentals and learning programming languages like C# can significantly boost one's qualifications for this role.
The average salary for a Microsoft Dynamics CRM Technical Consultant varies depending on location, experience, and company size. These professionals, with expertise in Dynamics CRM implementations and customizations, often earn competitive salaries, reflecting the demand for skills in Microsoft technologies and system integration.
Qualifications for an MS Dynamics CRM Technical role include a strong foundation in computer science and experience with Microsoft Dynamics CRM. Candidates should also possess certifications like MCSE: Cloud Platform and Infrastructure. Proficiency in technical skills such as C#, .NET Framework, and SQL Server is also crucial for success.
An MS Dynamics CRM Technical Consultant needs strong analytical skills and proficiency in customizing Dynamics CRM systems. Responsibilities include developing custom plugins, integrating third-party services, and providing technical support. Expertise in using tools like Power Automate and Power BI is also beneficial for data analysis and workflow automation.