MS Dynamics CRM Technical Consultant Job Description Template
As an MS Dynamics CRM Technical Consultant, you will be instrumental in designing and implementing CRM solutions tailored to our business needs. You will work closely with various teams to understand requirements and ensure seamless integration and functionality of the system.
Responsibilities
- Customize and configure Microsoft Dynamics CRM applications
- Develop and implement CRM workflows, plugins, and integrations
- Collaborate with business analysts to gather and document requirements
- Troubleshoot and resolve technical issues related to CRM applications
- Provide technical guidance and support to end-users
- Ensure consistent performance and system optimization
- Develop technical documentation and training materials
- Stay updated with the latest CRM features and industry trends
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 3+ years of experience working with Microsoft Dynamics CRM
- Proven experience in CRM customization and configuration
- Strong understanding of CRM workflows, business rules, and security
- Ability to troubleshoot and resolve technical issues efficiently
- Excellent communication and collaboration skills
- Microsoft Dynamics CRM certifications are a plus
Skills
- Microsoft Dynamics CRM
- C#
- JavaScript
- SQL
- Power Platform
- .NET Framework
- SSRS/SSIS
- RESTful API
- Azure
- Agile Methodologies
Frequently Asked Questions
An MS Dynamics CRM Technical Consultant is responsible for customizing and configuring Microsoft Dynamics CRM solutions to meet client needs. This role involves analyzing business requirements, designing efficient workflows, and implementing CRM strategies. The consultant also provides technical expertise and training to ensure successful adoption and performance optimization.
To become an MS Dynamics CRM Technical Consultant, one typically needs a degree in computer science, information technology, or a related field. It's essential to gain experience with Microsoft Dynamics CRM solutions and earn relevant certifications such as Microsoft Certified: Power Platform + Dynamics 365 Developer Associate. Practical experience in CRM implementations and strong technical skills are crucial.
The average salary for an MS Dynamics CRM Technical Consultant varies depending on experience, location, and company size. Typically, individuals in this role earn a competitive salary that reflects their expertise in managing and deploying CRM solutions, with opportunities for growth and advancement based on performance and additional certifications.
Qualifications for an MS Dynamics CRM Technical Consultant include a relevant degree in IT or computer science and strong knowledge of Microsoft Dynamics CRM. Certifications like Microsoft Certified: Power Platform + Dynamics 365 Developer Associate are highly desirable. Employers also seek candidates with problem-solving skills, proficiency in customization, and experience in system integrations.
An MS Dynamics CRM Technical Consultant needs strong technical skills in customizing and configuring Dynamics CRM solutions. Key responsibilities include understanding client needs, integrating CRM systems with other business applications, and providing training and support. Excellent communication skills are essential to collaborate with stakeholders and ensure successful CRM deployments.