Microsoft Dynamics CRM 365 Developer Job Description Template

As a Microsoft Dynamics CRM 365 Developer, you will work closely with stakeholders to build and customize the CRM system to drive business efficacy. You will be involved in requirement analysis, solution design, coding, testing, and deploying the CRM applications, ensuring they meet organizational needs. The role also includes maintaining and troubleshooting existing systems.

Responsibilities

  • Collaborate with business users to understand their requirements and translate them into technical solutions.
  • Design, develop, test, and deploy customizations, plugins, and workflows within Dynamics 365 CRM.
  • Integrate Microsoft Dynamics CRM with other systems using APIs or middleware.
  • Perform data migrations and ensure data integrity in the CRM system.
  • Troubleshoot and resolve application issues, providing timely support to users.
  • Maintain comprehensive technical documentation for all customizations and integrations.
  • Stay updated on the latest features and functionalities of Microsoft Dynamics CRM and related technologies.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 3+ years of experience in Microsoft Dynamics CRM development.
  • Strong knowledge of CRM plugins, workflows, and customizations.
  • Experience with .NET, C#, JavaScript, and SQL Server.
  • Proven ability to integrate Dynamics CRM with other systems.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

Skills

  • Microsoft Dynamics CRM
  • C#
  • .NET
  • JavaScript
  • SQL Server
  • API integration
  • Data migration
  • Problem-solving
  • Technical documentation

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Frequently Asked Questions

A Microsoft Dynamics CRM 365 Developer specializes in designing, developing, and implementing customer relationship management solutions using Microsoft Dynamics 365. These professionals focus on customizing CRM applications to meet business requirements, enhancing system functionalities, and integrating Dynamics 365 with other applications. Developers may also perform system testing, troubleshoot issues, and provide ongoing support to optimize CRM performance and drive user adoption.

To become a Microsoft Dynamics CRM 365 Developer, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Proficiency in programming languages like C#, .NET, and familiarity with SQL Server is often required. Microsoft certifications, such as Microsoft Certified: Dynamics 365 Fundamentals or Microsoft Certified: Dynamics 365 Developer Associate, can enhance job prospects. Experience in CRM systems and a strong understanding of cloud services, like Azure, are also highly valued.

Microsoft Dynamics CRM 365 Developers must possess a strong skill set in software development and CRM technologies. Key responsibilities include managing Dynamics 365 customization, developing plugins and workflows, and implementing solutions to meet organizational needs. Essential skills include proficiency in JavaScript, HTML, CSS, and RESTful APIs. Developers should also have excellent problem-solving abilities, attention to detail, and strong communication skills to collaborate effectively with stakeholders and team members.

To become a Microsoft Dynamics CRM 365 Developer, one should start by acquiring a relevant degree in IT or computer science. Gaining expertise in programming and database management is crucial. Familiarity with Microsoft Dynamics 365 environment and obtaining certifications like Microsoft Certified: Dynamics 365 Developer Associate is recommended. Practical experience through internships or project work with CRM systems can be invaluable. Enhancing skills in cloud technologies and staying updated with Microsoft’s ongoing developments will further support career progression.

The average salary for a Microsoft Dynamics CRM 365 Developer varies depending on factors such as location, experience, and expertise. Developers with significant experience in implementing and managing Dynamics 365 systems tend to earn higher compensation. Salaries are influenced by the complexity of projects handled and the size of the organizations employing them. Certification in Dynamics 365 can lead to increased salary prospects due to the specialized knowledge and skills that certified developers bring to their roles.