Medical Biller/Medical Billing/Voice Support Job Description Template
This role involves managing medical billing processes, including submission of claims, handling patient accounts, and resolving billing inquiries through voice support. The specialist ensures compliance with industry regulations and helps maintain financial accuracy within healthcare facilities.
Responsibilities
- Process and submit medical claims accurately and promptly.
- Handle patient accounts, verify insurance coverage, and update records.
- Provide voice support to resolve billing inquiries from patients and insurance companies.
- Coordinate with healthcare providers to ensure proper documentation and coding.
- Monitor claim status and follow up on unpaid or rejected claims.
- Maintain confidentiality and compliance with HIPAA regulations.
- Generate and review billing reports to ensure accuracy and completeness.
Qualifications
- High school diploma or equivalent required; certification in medical billing is a plus.
- Minimum of 2 years of experience in medical billing or a related field.
- Familiarity with medical billing software and electronic health records (EHR).
- Strong understanding of healthcare billing codes and insurance guidelines.
- Excellent communication skills, both verbal and written.
Skills
- Medical billing software (e.g., Kareo, AthenaCollector, AdvancedMD)
- Electronic Health Records (EHR) systems
- Knowledge of ICD-10, CPT, and HCPCS coding
- Customer service and voice support
- Microsoft Office Suite (Excel, Word, Outlook)
- Attention to detail
- Problem-solving and analytical skills
Frequently Asked Questions
A Medical Biller is responsible for managing patient invoices, submitting claims to insurance companies, and ensuring timely payment for medical services. They play a crucial role in healthcare revenue cycle management by coding services correctly and resolving claim disputes.
To become a Medical Biller, individuals typically need a high school diploma and additional certification in medical billing and coding. Some employers may prefer candidates with an associate degree in health information management. Training programs focus on medical terminology, coding, and billing software.
The average salary for a Medical Biller varies based on experience, location, and employer type. Factors such as certifications and additional skills can lead to higher pay. Overall, salaries in this field can provide a stable income, with opportunities for advancement as expertise grows.
For Medical Billing Voice Support, qualifications often include a high school diploma, proficiency in health or medical billing software, excellent communication skills, and understanding of medical terminologies. Certification in medical billing and coding can enhance job prospects.
Key skills for a Medical Biller include attention to detail, strong organizational abilities, and proficiency in billing and coding software. Responsibilities involve preparing and submitting health insurance claims, maintaining patient records, and ensuring codes are up-to-date with healthcare regulations.