Manager HRSS (HR Shared Services) Job Description Template
The Manager HRSS (HR Shared Services) will oversee the HR operations team, ensuring the provision of consistent, accurate, and timely HR services to employees. This role involves managing HR processes, optimizing workflows, and ensuring compliance with regulations.
Responsibilities
- Lead and manage the HR shared services team.
- Oversee HR operations, ensuring efficiency and effectiveness.
- Develop and optimize HR processes and workflows.
- Ensure compliance with HR policies and legal regulations.
- Implement continuous improvement initiatives.
- Monitor and improve service delivery metrics.
- Manage employee data and HR systems.
- Provide support for HR projects and initiatives.
Qualifications
- Bachelor’s degree in HR, Business Administration, or a related field.
- Minimum of 5 years of HR experience with at least 2 years in a managerial role.
- Strong understanding of HR processes and best practices.
- Experience with HR systems and data management.
- Proven leadership and team management skills.
- Ability to manage multiple priorities and projects.
- Excellent communication and interpersonal skills.
Skills
- Leadership
- Project Management
- HRIS
- Data Analysis
- Change Management
- Compliance
- Process Improvement
- Customer Service
- Communication
- Problem Solving
Frequently Asked Questions
A Manager HRSS, or HR Shared Services Manager, oversees the centralized human resources services within an organization. They ensure efficient processes, manage personnel records, handle payroll, benefits administration, and provide support for HR-related queries. Their role encompasses streamlining HR functions to increase efficiency and add strategic value to organizational operations.
To become a Manager HRSS, candidates typically need a bachelor's degree in human resources, business administration, or a related field. Relevant work experience, often 5-7 years, in HR or shared services is crucial. Developing skills in leadership, communication, and HR technologies, along with certifications like SHRM or HRCI, can enhance prospects.
The average salary for a Manager HRSS varies based on factors such as location, industry, and experience. Generally, it offers competitive compensation reflecting responsibilities like managing HR operations and improving service delivery efficiency. This role might include benefits like health insurance and performance bonuses to attract skilled professionals.
Qualifications for a Manager HRSS typically include a degree in HR, business, or a related discipline. Employers often seek candidates with significant experience in HR operations or shared services. Professional certifications such as PHR, SPHR, or SHRM-CP/SHRM-SCP can be advantageous for demonstrating competency in the HR field.
A Manager HRSS needs strong organizational and leadership skills to oversee HR operations effectively. Key responsibilities include managing HR service delivery, optimizing processes, and solving employee queries. Proficiency in HR software, analytical skills, and excellent communication abilities are essential to ensure efficient HR service management.