Manager Collections - B2B Job Description Template
The Manager Collections - B2B is accountable for leading the credit and collections team to maximize cash flow and minimize bad debt for the company. This position focuses on managing accounts receivable, developing collections strategies, and maintaining robust client relationships.
Responsibilities
- Oversee the B2B collections process, ensuring timely and efficient invoicing and payment receipt.
- Develop and implement collections strategies to minimize overdue accounts and bad debt.
- Manage relationships with corporate clients to ensure account health and resolve payment issues.
- Monitor accounts receivable aging reports and take appropriate action to address delinquent accounts.
- Coordinate with internal teams, including sales and accounting, to resolve billing disputes and discrepancies.
- Prepare and present regular reports on collections performance and metrics to senior management.
- Lead, mentor, and train the collections team to achieve departmental goals.
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- 5+ years of experience in credit and collections, with a focus on B2B accounts.
- Proven leadership experience in managing a collections team.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and make decisions in a fast-paced environment.
Skills
- Accounts Receivable Management
- Credit Analysis
- Customer Relationship Management (CRM)
- Financial Reporting
- Negotiation
- Microsoft Excel
- ERP Systems
Frequently Asked Questions
A Manager Collections - B2B is responsible for overseeing the collection of outstanding payments from business clients. This role involves developing strategies to improve collection rates, leading a team of collection agents, and managing client relationships to ensure timely payments. A key part of the job is analyzing data to assess risk and implement appropriate credit controls.
Becoming a Manager Collections - B2B typically requires a bachelor's degree in finance, accounting, or a related field. Candidates should have extensive experience in credit management, preferably within a B2B environment, and proven leadership skills. Demonstrating strong negotiation, communication, and problem-solving skills is crucial for career advancement in this field.
The average salary for a Manager Collections - B2B can vary based on location, company size, and industry. Generally, this position offers a competitive salary along with bonuses depending on performance metrics. Managers in this role usually earn above the median for financial management professionals due to the complexity and importance of their responsibilities.
Qualifications for a Manager Collections - B2B include a degree in finance, accounting, business administration, or a related field. Professional certifications in credit management can enhance a candidate's prospects. Employers seek candidates with substantial experience in collections, strong leadership abilities, and familiarity with credit risk assessment tools.
A successful Manager Collections - B2B possesses strong analytical skills to assess debt risk and identify recovery opportunities. Leadership skills are necessary to manage and motivate a team. They must effectively negotiate with clients to ensure payment continuity and maintain positive business relationships. Proficiency in financial software and reporting is also important.