Manager - Collection - Mumbai Job Description Template
The Manager - Collection in Mumbai will oversee and manage the collections team to achieve timely and efficient debt recovery. This role includes developing strategies, monitoring collections metrics, ensuring compliance with regulations, and maintaining strong client relationships.
Responsibilities
- Manage and supervise the collections team.
- Develop and implement collection strategies and policies.
- Monitor and analyze collections metrics to identify trends.
- Ensure compliance with legal and company policies.
- Handle escalated collection issues and disputes.
- Negotiate payment plans and settlements with clients.
- Prepare regular reports on collection activities.
- Collaborate with other departments to improve collection processes.
- Train and mentor junior team members.
Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field.
- 5+ years of experience in collections or credit management.
- Strong understanding of collections and credit policies.
- Excellent analytical and problem-solving skills.
- Proven leadership and team management abilities.
- Strong communication and negotiation skills.
- Proficiency in Microsoft Office Suite.
Skills
- Debt Recovery
- Credit Management
- Team Leadership
- Analytical Skills
- Compliance Management
- Communication Skills
- Negotiation
- MS Office
- Report Preparation
Frequently Asked Questions
A Manager - Collection in Mumbai oversees the debt collection process to ensure timely recovery of outstanding payments. They manage a team, implement strategies to minimize bad debt, and ensure compliance with financial regulations. Their role involves communicating with clients to resolve payment issues and maintaining accurate records of all collection activities, crucial for financial health in urban settings like Mumbai.
To become a Manager - Collection in Mumbai, candidates typically need a bachelor's degree in finance, business administration, or related fields. Relevant experience in debt collection or credit management is essential. Advanced positions may require certifications in credit management and proficiency in financial software. Excellent communication and negotiation skills are vital due to Mumbai's diverse clientele.
The average salary for a Manager - Collection in Mumbai varies based on experience, industry, and company size. Typically, it ranges significantly and is influenced by the cost of living in Mumbai. Senior managers with extensive experience earn higher salaries. Performance bonuses and other financial incentives may also be included, reflecting the role's importance in revenue assurance.
Qualifications for a Manager - Collection role in Mumbai generally include a bachelor's degree in finance, accounting, or business administration. Experience in debt collection and credit risk management is critical. Key skills such as analytical thinking, problem-solving, and the ability to lead a team efficiently in a fast-paced environment are highly valued, especially given Mumbai's dynamic business climate.
Being a Manager - Collection in Mumbai requires strong leadership, negotiation, and interpersonal skills. Responsibilities include implementing effective collection strategies, maintaining client relationships, and managing regulatory compliance. Proficiency in financial analysis and data management is crucial, as is experience in handling escalated collection issues, all vital for the diverse financial landscape of Mumbai.