Laundry Manager Job Description Template
The Laundry Manager will oversee the laundry operations to ensure efficient and effective service. They will manage a team of laundry workers, maintain inventory, handle equipment maintenance, and ensure all processes meet health and safety guidelines. The role requires strong organizational and leadership skills to maintain high standards of cleanliness and customer satisfaction.
Responsibilities
- Supervise and manage the daily operations of the laundry department.
- Ensure high standards of cleanliness and hygiene are maintained.
- Oversee the sorting, washing, drying, folding, ironing, and delivery of laundry.
- Monitor inventory levels and order supplies as necessary.
- Maintain and service laundry equipment to ensure optimal performance.
- Train and develop laundry staff to improve efficiency and effectiveness.
- Implement and maintain safety and hygiene protocols.
- Handle customer complaints and ensure high levels of customer satisfaction.
- Prepare and manage the laundry department budget.
- Collaborate with other departments to meet overall business objectives.
Qualifications
- High school diploma or equivalent; a degree in hospitality management is a plus.
- Proven experience as a Laundry Manager or similar role.
- Strong leadership and managerial skills.
- Excellent organizational and time-management abilities.
- Knowledge of laundry equipment and operational processes.
- Familiarity with health and safety standards in laundry operations.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Good communication and customer service skills.
Skills
- Leadership
- Team Management
- Inventory Management
- Equipment Maintenance
- Customer Service
- Time Management
- Organizational Skills
- Problem-Solving
- Attention to Detail
- Knowledge of Safety Protocols
Frequently Asked Questions
A Laundry Manager in a hotel oversees the daily operations of the laundry facility, ensuring efficient washing, drying, and pressing of linens and uniforms. They manage inventory, coordinate with other departments, and maintain high cleanliness and quality standards, ultimately contributing to guest satisfaction.
To become a successful Laundry Manager, individuals typically need experience in laundry operations, strong organizational skills, and leadership abilities. Many employers look for candidates with knowledge of fabric care, equipment operation, and inventory management. A background in hospitality can be particularly beneficial.
The average salary for a Laundry Manager varies based on location, experience, and the size of the establishment. Typically, salaries are competitive within the hospitality industry, with potential for benefits and bonuses. It's important to research regional salary trends to gauge expectations.
Qualifications for a Laundry Manager typically include a high school diploma or equivalent, though experience in laundry operations or hospitality is often required. Some roles might prefer additional certifications in management or textiles. Familiarity with laundry equipment and processes enhances a candidate's eligibility.
A Laundry Manager needs strong organizational skills, attention to detail, and the ability to manage a team effectively. Responsibilities include overseeing laundry operations, managing inventory, maintaining equipment, and ensuring quality control. Communication and customer service skills are also essential for collaborating with other departments.