L2 Wi-Fi Engineer Job Description Template
The L2 Wi-Fi Engineer plays a vital role in the maintenance and optimization of our Wi-Fi networks. You will handle advanced troubleshooting and performance enhancements, working closely with other engineers and technical teams to support network reliability and user satisfaction.
Responsibilities
- Diagnose and resolve complex Wi-Fi network issues.
- Monitor network performance and implement improvements.
- Collaborate with L1 support and other technical teams for escalations.
- Conduct regular maintenance and software updates on network hardware.
- Provide technical support and guidance to other engineers.
- Document network design and ongoing changes accurately.
- Analyze network traffic for optimization opportunities.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in network engineering, with a focus on Wi-Fi networks.
- In-depth knowledge of Wi-Fi standards and protocols.
- Experience with network diagnostic and monitoring tools.
- Strong problem-solving and analytical skills.
- Good communication and teamwork abilities.
Skills
- Wi-Fi network management
- Network troubleshooting
- Wireless protocols (e.g., 802.11ac, 802.11ax)
- Network monitoring tools (e.g., Wireshark, SolarWinds)
- Cisco, Aruba, or similar network hardware
- LAN/WAN knowledge
- Technical documentation
Frequently Asked Questions
An L2 Wi-Fi Engineer is responsible for maintaining and troubleshooting wireless networks. This includes configuring, monitoring, and optimizing Wi-Fi infrastructure to ensure stable and efficient connectivity. They address technical issues at the second level of support, collaborating with network architects and analyzing network data to enhance performance.
To become an L2 Wi-Fi Engineer, candidates usually need a degree in computer science or a related field. Gaining certifications such as CWNA (Certified Wireless Network Administrator) or CCNA Wireless can enhance their expertise. Practical experience with networking equipment and protocols is essential, often obtained through internships or junior roles in IT.
The average salary for an L2 Wi-Fi Engineer varies based on experience, location, and the organization. Typically, they earn a competitive salary that reflects their specialized skills in wireless networking. Salaries can also be influenced by the demand for technical proficiency in deploying and maintaining Wi-Fi infrastructures.
An L2 Wi-Fi Engineer generally requires a bachelor's degree in a field like computer science, information technology, or engineering. Certifications such as CWNP (Certified Wireless Network Professional) or vendor-specific qualifications like Cisco’s certifications can be valuable. Strong analytical skills and experience with network tools are crucial.
A successful L2 Wi-Fi Engineer must possess strong problem-solving skills to address complex wireless networking issues. Proficiency in tools such as Wireshark or Ekahau, and experience with network management systems, are essential. They should also be adept at communicating solutions and working collaboratively to improve network performance.