L1/L2-Medical Billing AR Caller Job Description Template
As an L1/L2-Medical Billing AR Caller, you will play a critical role in the revenue cycle management process by handling all aspects of accounts receivable collections. Your primary focus will be on contacting insurance companies to follow up on unpaid claims and ensuring timely and accurate reimbursement.
Responsibilities
- Contact insurance companies to resolve unpaid claims.
- Analyze and resolve billing issues to ensure claims are processed correctly.
- Maintain accurate records of communication with insurance companies and patients.
- Work closely with billing departments to coordinate the resolution of outstanding claims.
- Follow up on appeal and denial management.
- Identify trends in denials and work to reduce overall AR days.
- Collaborate with team members to improve billing processes and efficiencies.
Qualifications
- High school diploma or equivalent.
- Minimum of 1-2 years of experience in medical billing and AR calling.
- Knowledge of medical insurance claims processing and appeal procedures.
- Proficiency in medical terminology and coding (CPT, ICD-10).
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multi-task.
- Ability to work independently and as part of a team.
Skills
- Medical Billing Software (e.g., Epic, Cerner)
- CPT and ICD-10 Coding
- Insurance Claims Processing
- Denial Management
- Communication
- Excel
- Customer Service
Frequently Asked Questions
An L1/L2 Medical Billing AR Caller is responsible for managing and handling accounts receivable in the healthcare industry. They call insurance companies to follow up on claims, resolve issues, and ensure timely payments. They also verify insurance benefits and eligibility, process claims, and update the billing system with accurate information. The role requires strong communication skills, knowledge of medical billing codes, and the ability to analyze and resolve complex billing issues.
To become an L1/L2 Medical Billing AR Caller, one should typically have at least a high school diploma or equivalent, though some employers prefer candidates with a post-secondary certificate in medical billing or healthcare management. Experience in medical billing or collections is beneficial. Training in medical terminology, billing software, and insurance procedures can enhance job prospects. Additionally, strong organizational and communication skills are essential for success in this role.
The salary for an L1/L2 Medical Billing AR Caller can vary based on factors such as location, experience, and employer. Typically, entry-level positions (L1) might earn less than those with more experience (L2), who can negotiate higher wages. Employers may also offer bonuses or incentives for meeting specific performance metrics. Candidates can research current salary trends to get a comprehensive overview of expected earnings.
Qualifications for an L1/L2 Medical Billing AR Caller often include a high school diploma or equivalent, with employers valuing post-secondary certification in medical billing or healthcare management. Experience in accounts receivable or customer service in a healthcare setting is beneficial. Familiarity with medical billing software, strong analytical skills, attention to detail, and excellent communication abilities are essential qualifications for this role.
A successful L1/L2 Medical Billing AR Caller must possess strong communication skills to effectively liaise with insurance companies and healthcare providers. Proficiency in medical billing software and knowledge of medical billing codes are crucial. Analytical skills are necessary to resolve payment discrepancies, while attention to detail ensures accuracy in processing claims. They are responsible for tracking claims, managing accounts receivable, and achieving timely resolution of outstanding dues.