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JIRA Developer / Administrator, C2H Job Description Template

As a JIRA Developer / Administrator, you will be responsible for the customization, configuration, and management of our JIRA software to support project planning and execution. You will work closely with various teams to understand their requirements and develop solutions that enhance productivity and workflow efficiency.

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Responsibilities

  • Develop custom workflows, fields, screens, and dashboards in JIRA.
  • Administer and maintain JIRA projects, permissions, and roles.
  • Troubleshoot and resolve JIRA-related issues.
  • Integrate JIRA with other tools and platforms.
  • Provide training and support to end-users.
  • Collaborate with stakeholders to gather requirements and implement solutions.
  • Monitor JIRA performance and implement best practices for optimization.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3 years of experience in JIRA administration and development.
  • Strong understanding of JIRA project and workflow customization.
  • Experience with JIRA plugins and add-ons.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Skills

  • JIRA Administration
  • JIRA Development
  • ScriptRunner for JIRA
  • Groovy
  • SQL
  • REST APIs
  • Agile Methodologies
  • User Training and Support

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Frequently Asked Questions

A JIRA Developer / Administrator is responsible for managing and customizing JIRA software for project management and issue tracking. They configure workflows, set permissions, create reports, and ensure the JIRA environment aligns with the organization's needs. They often collaborate with other IT professionals to integrate JIRA with other tools and may provide user support and training.

To become a JIRA Developer / Administrator, one typically needs a background in computer science or IT, along with specific training in JIRA software. Familiarity with Agile methodologies is beneficial. Many roles require certification in JIRA or Atlassian products, and experience in scripting or using APIs to enhance JIRA functionality is often sought after by employers.

The average salary for a JIRA Developer / Administrator varies based on experience, location, and contract type (such as C2H, which stands for Contract-to-Hire). Generally, individuals in this role can expect a competitive salary, especially if they possess specialized skills in JIRA customization and integration, along with certifications in related software.

Qualifications for a JIRA Developer / Administrator typically include a degree in a relevant field such as computer science or information technology. Certifications in JIRA administration or Atlassian tools are often required. Practical experience with JIRA, scripting languages, and understanding of project management principles are also essential for the role.

A JIRA Developer / Administrator should have skills in configuring JIRA workflows, dashboards, and reports. They need strong problem-solving and communication skills to support users and collaborate with cross-functional teams. Responsibilities include managing JIRA upgrades, customization, and integration with other tools, ensuring optimal performance and security.

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