IATA Freshers for Air Ticketing Job Description Template
As an IATA Freshers for Air Ticketing, you will be responsible for managing air ticketing operations, assisting customers with their queries, and ensuring compliance with airline policies. This is a great opportunity for freshers to start their career in the aviation industry and grow within a dynamic and fast-paced environment.
Responsibilities
- Handle air ticketing operations using IATA standards and guidelines.
- Assist customers with booking, cancellations, and queries.
- Ensure all ticketing operations comply with airline policies.
- Provide excellent customer service and maintain a friendly demeanor.
- Coordinate with airlines and other stakeholders to resolve issues.
- Maintain accurate records and documentation of ticketing transactions.
Qualifications
- IATA certification in air ticketing or related field.
- Basic understanding of airline ticketing systems and processes.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced and dynamic environment.
- Attention to detail and strong organizational skills.
Skills
- IATA
- GDS (Global Distribution Systems)
- Customer Service
- Communication Skills
- Problem-Solving
- Attention to Detail
- Organizational Skills
Frequently Asked Questions
An IATA Fresher in Air Ticketing is responsible for managing and processing ticket reservations for airline customers. They handle bookings, cancellations, and updates to itineraries while ensuring compliance with airline policies. This role also involves customer interaction to resolve queries related to flight schedules, fares, and travel arrangements.
To become an IATA Fresher for Air Ticketing, candidates typically need to complete an accredited course such as the IATA Foundation Diploma in Travel and Tourism. This provides the foundational knowledge required for airline operations and offers insight into ticketing procedures, fare calculations, and global distribution systems. Candidates should also possess strong communication and customer service skills.
The average salary for an IATA Fresher in Air Ticketing varies depending on the airline and geographical location. Typically, entry-level positions offer competitive pay with possibilities for growth as the candidate gains experience and expertise in the field. Professionals in this role are also likely to receive travel benefits and opportunities for career advancement.
Qualifications for an IATA Fresher in Air Ticketing typically include a high school diploma and completion of a relevant IATA course in travel and tourism. Knowledge of airline reservation systems and customer service principles is advantageous. Additionally, strong communication skills and attention to detail are essential for success in this role.
An IATA Fresher in Air Ticketing should possess excellent communication and organizational skills, as they deal with customer inquiries and handle ticketing details. Responsibilities include managing bookings, resolving travel-related issues, and ensuring compliance with industry regulations. Proficiency in reservation software and a calm, customer-focused approach enhances effectiveness in this role.