Housekeeping Room Boy Job Description Template

As a Housekeeping Room Boy, you will play a pivotal role in ensuring the cleanliness and comfort of guest accommodations in our hotel. You will be responsible for cleaning and servicing guest rooms daily, restocking supplies, and maintaining high standards of hygiene and presentation.

Responsibilities

  • Clean, sanitize, and service guest rooms daily.
  • Make beds, change linens, and replace towels.
  • Restock room supplies such as toiletries, tea and coffee, and minibar items.
  • Dust and polish furniture and fixtures.
  • Vacuum and clean carpets and floors.
  • Report any maintenance issues or room damage to the housekeeping manager.
  • Follow health and safety regulations while using cleaning equipment and chemicals.
  • Assist guests with requests or inquiries.

Qualifications

  • High school diploma or equivalent.
  • Prior experience in housekeeping or custodial work is preferred.
  • Ability to perform physical tasks including lifting, bending, and standing for extended periods.
  • Strong attention to detail.
  • Good time-management skills.
  • Customer service oriented and friendly.

Skills

  • Cleaning techniques
  • Time management
  • Customer service
  • Attention to detail
  • Communication
  • Physical stamina
  • Basic maintenance knowledge
  • Safety awareness

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Frequently Asked Questions

A Housekeeping Room Boy is responsible for maintaining cleanliness and order in guest rooms and common areas within a hotel or resort. Their duties include making beds, changing linens, dusting surfaces, vacuuming floors, replenishing bathroom supplies, and ensuring high standards of cleanliness. They play a critical role in delivering a pleasant guest experience.

To become a Housekeeping Room Boy, candidates typically need a high school diploma or equivalent. Some hotels may offer on-the-job training, emphasizing skills such as attention to detail and customer service. Previous experience in cleaning or hospitality can be beneficial, and candidates should possess a good work ethic and physical stamina to perform tasks efficiently.

The average salary for a Housekeeping Room Boy can vary depending on the location, type of establishment, and level of experience. Typically, salaries include base pay along with potential tips or bonuses, especially in higher-end hotels. It's advisable to check job listings and salary surveys for more specific and recent data relevant to the location and employer.

While a formal degree is not usually required for a Housekeeping Room Boy, candidates should have basic literacy and numeracy skills. Some employers prefer candidates with experience in housekeeping or similar roles. Qualities such as attention to detail, reliability, and physical stamina are highly valued, and certification from hospitality programs can enhance employment prospects.

A Housekeeping Room Boy should have excellent time management and organizational skills to efficiently manage their cleaning tasks. Responsibilities include dusting, vacuuming, and replenishing supplies, while ensuring guest rooms meet hotel standards. Good communication skills are also important for interacting with guests and colleagues, contributing to a positive guest experience.