Housekeeping Room Attendant Job Description Template
As a Housekeeping Room Attendant, you will be tasked with maintaining the hotel's cleanliness. This includes cleaning guest rooms, replenishing supplies, and ensuring rooms are prepared for guests' arrivals. The role is crucial in providing an exceptional guest experience through meticulous attention to detail.
Responsibilities
- Clean and tidy guest rooms and bathrooms.
- Change bed linens and make beds.
- Replenish room supplies such as towels and toiletries.
- Vacuum floors and clean carpets.
- Dust furniture and fittings.
- Report any maintenance issues or safety hazards to management.
- Ensure all rooms are cared for according to hotel standards.
- Assist with cleaning public areas if required.
Qualifications
- Previous housekeeping or cleaning experience preferred.
- High school diploma or equivalent.
- Ability to work flexible hours, including weekends and holidays.
- Strong attention to detail and time management skills.
- Excellent communication and customer service skills.
- Physical stamina to handle repetitive tasks and work on your feet for long periods.
Skills
- Time management
- Attention to detail
- Customer service
- Basic cleaning skills
- Effective communication
- Team collaboration
- Problem-solving
Frequently Asked Questions
A Housekeeping Room Attendant is responsible for maintaining the cleanliness and orderliness of guest rooms and public areas in a hotel or similar establishment. Duties include making beds, replacing linens, cleaning bathrooms, vacuuming, dusting, replenishing amenities, and addressing guest queries. The role is crucial for ensuring a comfortable stay for guests, adhering to hotel standards, and contributing to a positive guest experience.
To become a Housekeeping Room Attendant, candidates typically require a high school diploma or equivalent, though higher education is not mandatory. Experience in hospitality or cleaning services is advantageous. Essential skills include attention to detail, time management, physical stamina, and excellent communication. On-the-job training is usually provided, focusing on hotel-specific standards and procedures.
The average salary for a Housekeeping Room Attendant varies depending on location, experience, and the specific hotel. Generally, they earn an hourly wage, which may increase with experience and employment in luxury establishments. Additional benefits might include tips, healthcare, and discounts on hotel services. Salary expectations should be researched according to local industry standards.
Most Housekeeping Room Attendant positions do not require formal qualifications beyond a high school diploma or GED. However, specialized training in hospitality management or related fields can be beneficial. Employers look for candidates with strong work ethics, meticulous attention to cleanliness, effective communication skills, and the ability to follow detailed instructions.
A Housekeeping Room Attendant must possess skills such as keen attention to detail, time management, and physical stamina. Responsibilities include cleaning guest rooms, replacing linens, restocking amenities, and ensuring the hotel's hygiene standards are met. They must also communicate effectively with guests and staff, resolving issues promptly and maintaining a professional demeanor.