Housekeeping Room Attendant Job Description Template
As a Housekeeping Room Attendant, you will be responsible for cleaning and maintaining assigned guest rooms and ensuring they are welcoming and fully equipped for guests. This role is crucial to providing a high-quality stay for our visitors by maintaining the hygiene and appearance of our facilities.
Responsibilities
- Clean and tidy guest rooms and bathrooms daily to meet hotel standards.
- Replace bed linens and towels, and restock room supplies such as toiletries and beverages.
- Report any maintenance issues or safety hazards to the housekeeping supervisor.
- Ensure all cleaning equipment and materials are used correctly and stored safely.
- Assist with laundry duties as required, including washing, drying, and folding linens.
- Respond promptly to guest requests and inquiries.
Qualifications
- High school diploma or equivalent.
- Previous experience in housekeeping or cleaning roles is preferred.
- Good attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Strong interpersonal and communication skills.
Skills
- Time management
- Attention to detail
- Customer service
- Basic cleaning techniques
- Safety and hygiene compliance
- Interpersonal communication
Frequently Asked Questions
A Housekeeping Room Attendant is responsible for maintaining the cleanliness and appearance of guest rooms in hotels, resorts, and other hospitality settings. Their duties include making beds, replacing used towels, cleaning bathroom and kitchen areas, vacuuming floors, and restocking guest amenities. They ensure that rooms are clean, tidy, and well-maintained to enhance the guest experience.
To become a Housekeeping Room Attendant, one typically does not require formal education beyond a high school diploma. Employers often look for candidates with good communication skills, attention to detail, and physical stamina. Experience in customer service or housekeeping is beneficial. On-the-job training is usually provided, emphasizing proper cleaning techniques and guest service etiquette.
The average salary for a Housekeeping Room Attendant varies based on location, experience, and the type of establishment. Typically, attendants earn on an hourly basis and may receive additional benefits such as healthcare, paid time off, and discounts at the hotel. Salaries can fluctuate widely, depending on geographic location and the employer's specific pay scale.
While formal qualifications are not strictly necessary for a Housekeeping Room Attendant role, a high school diploma may be preferred. Essential skills include attention to detail, physical stamina, time management, and the ability to follow instructions and safety guidelines. Strong customer service skills are also important as attendants frequently interact with guests.
Housekeeping Room Attendants must possess skills such as attention to detail, organization, and efficiency to ensure guest rooms are impeccably cleaned. Responsibilities include changing linens, dusting surfaces, sanitizing bathrooms, and replenishing supplies. They must adhere to the hotel's standards and provide excellent customer service, ensuring guest satisfaction.