Hiring Front Desk Executive for Premium School in Shillong, Meghalaya Job Description Template
As the Front Desk Executive, you will be the first point of contact for visitors at our premium school in Shillong, Meghalaya. You will manage the front desk operations, provide administrative support, and ensure a welcoming experience for students, parents, and visitors. This pivotal role requires excellent communication, organizational skills, and a commitment to maintaining a professional environment.
Responsibilities
- Greet and welcome visitors, students, and parents in a friendly and professional manner
- Manage front desk operations, including answering and directing phone calls
- Handle inquiries and provide accurate information about the school
- Assist with enrollment and admissions processes
- Maintain visitor logs and ensure campus security protocols are followed
- Support administrative tasks such as typing, filing, and photocopying
- Coordinate with school staff to ensure smooth daily operations
- Handle mail distribution and courier services
- Maintain the reception area in a tidy and presentable condition
Qualifications
- High school diploma or equivalent; additional qualifications in Office Management or related field are a plus
- Proven experience as a Front Desk Executive, Receptionist, or in a similar role
- Excellent communication and interpersonal skills
- Professional appearance and attitude
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
- Knowledge of administrative and clerical procedures
Skills
- Customer Service
- Microsoft Office Suite
- Communication
- Organizational Skills
- Multitasking
- Problem-solving
- Time Management
- Attention to Detail
- Teamwork
- Administrative Skills
Frequently Asked Questions
A Front Desk Executive at a premium school in Shillong is responsible for welcoming visitors, managing phone calls, and handling basic inquiries. They ensure smooth communication between parents, staff, and the administration, coordinating schedules, and maintaining records. Their role involves providing exceptional customer service to create a welcoming environment and uphold the school's image.
To become a Front Desk Executive at a premium school in Shillong, candidates typically need a diploma or degree in management, hospitality, or related fields. Previous experience in customer service or administrative roles is advantageous. Strong communication and organizational skills are essential, alongside familiarity with office software. Demonstrated professionalism and initiative are also crucial for this role.
For a Front Desk Executive position at a premium school in Shillong, candidates should ideally have a diploma or degree in management, hospitality, or a similar discipline. Experience in administrative or customer service roles is preferred. Proficiency in office software, along with excellent communication and interpersonal skills, are critical to meeting the demands of the role.
The average salary for a Front Desk Executive at a premium school in Shillong may vary based on experience, qualifications, and the specific school's policies. Typically, it ranges from a competitive entry-level package for fresh graduates to higher for those with significant experience. Additional benefits might include health insurance, paid leave, and professional development opportunities.
A Front Desk Executive at a premium school must possess excellent communication and organizational skills, along with the ability to manage multiple tasks efficiently. Responsibilities include greeting visitors, handling inquiries, managing phones, and coordinating with school staff. Strong problem-solving skills, attention to detail, and a pleasant demeanor are essential to fulfilling these duties effectively and maintaining the school’s reputation.