HR Executive / Tele-counselor Job Description Template
The HR Executive / Tele-counselor will manage various HR activities and offer tele-counseling to potential candidates. The role requires a proactive and organized individual to support recruitment, employee engagement, and career guidance in a dynamic environment.
Responsibilities
- Conduct telephonic interviews and screen potential candidates.
- Assist in the end-to-end recruitment process.
- Provide career counseling and guidance to candidates.
- Support employee engagement and retention initiatives.
- Maintain updated employee records and documentation.
- Coordinate with managers and departments for staffing needs.
- Handle HR-related queries and provide necessary assistance.
- Ensure compliance with labor laws and company policies.
Qualifications
- Bachelor’s degree in Human Resources, Psychology, or related field.
- 1-3 years of experience in HR or tele-counseling roles.
- Strong interpersonal and communication skills.
- Ability to handle confidential information with discretion.
- Familiarity with HR software and recruitment platforms.
- Detail-oriented with excellent organizational skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
Skills
- Recruitment
- Tele-counseling
- Employee Engagement
- HR Policies
- Communication
- Organizational Skills
- MS Office
- HR Software
Frequently Asked Questions
An HR Executive / Tele-counselor is responsible for managing recruitment processes, handling employee queries, and providing telephonic counseling to clients or employees. They ensure effective communication between the organization and potential candidates, maintaining records and assisting in HR operations.
To become an HR Executive / Tele-counselor, one typically needs a degree in Human Resources, Business Administration, or related fields. Experience in HR roles, strong communication skills, and familiarity with HR software can enhance the chances of qualifying for this position. Continuous learning and certification may also be beneficial.
The average salary for an HR Executive / Tele-counselor varies based on experience, location, and the organization. Typically, individuals in this role earn a competitive salary that may increase with experience and additional responsibilities. It's important to research specific salary ranges based on geographical and industry factors.
Qualifications for an HR Executive / Tele-counselor often include a bachelor's degree in HR, Business, or Psychology. Additionally, excellent communication skills, empathy in counseling, problem-solving abilities, and proficiency in HR software are critical. Some organizations may require specific certifications in HR.
Key skills for an HR Executive / Tele-counselor include interpersonal communication, active listening, and conflict resolution. Responsibilities involve recruitment, onboarding, telephonic counseling, maintaining employee records, and supporting HR strategies. Proficiency in HR software and understanding of labor laws can enhance job performance.