Hiring AR caller - Sr AR callers Job Description Template
We are looking for Senior AR Callers who will be responsible for managing accounts receivable within our medical billing team. The role involves addressing issues related to insurance claims, following up with payers, and ensuring timely AR resolution. You will play a critical role in optimizing our revenue cycle management processes.
Responsibilities
- Follow up with insurance companies on outstanding claims
- Resolve denials and discrepancies
- Update billing system with status and follow-up notes
- Communicate effectively with healthcare providers and payers
- Adhere to industry compliance standards and company policies
- Perform regular AR reports and analysis
- Train and mentor junior AR Callers
Qualifications
- Bachelor's degree or equivalent experience
- Minimum of 3 years experience in AR calling or medical billing
- Thorough understanding of healthcare insurance claims processes
- Experience with AR management software
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Attention to detail and high level of accuracy
Skills
- Medical Billing
- Accounts Receivable Management
- Insurance Claims Resolution
- AR Analysis
- Compliance Standards
- Customer Service
- Software Proficiency (e.g., Billing Systems, Microsoft Office)
Frequently Asked Questions
A Hiring AR Caller or Sr AR Caller handles the accounts receivable process, ensuring timely and effective collection of receivables. This role involves contacting insurance companies to check claim status, understanding EOBs, and resolving issues that can affect payment. They also manage escalations and work towards reducing the accounts receivable days. Their goal is to streamline the billing and collection process to improve cash flow for healthcare providers.
To become a Hiring AR Caller or Sr AR Caller, candidates typically need a background in healthcare billing or medical coding. Experience in revenue cycle management is crucial, along with proficiency in medical billing software and strong communication skills. Pursuing certifications in healthcare administration can enhance prospects. Building experience in customer service and having a keen eye for detail are also key attributes for succeeding in this role.
The average salary for a Hiring AR Caller or Sr AR Caller depends on various factors, including geographical location, industry demand, and the individual's level of experience. Generally, those in senior positions with a wealth of experience can expect higher compensation compared to entry-level roles. In addition, specialized skills in handling complex claims or extensive software knowledge can also influence salary levels.
Qualifications for a Hiring AR Caller or Sr AR Caller usually include a high school diploma or equivalent, though some companies prefer candidates with an associate's degree in healthcare administration. Experience with medical billing and coding procedures is essential. Familiarity with medical terminologies, EOBs, and industry regulations such as HIPAA is also important. Certification in medical billing or accounts receivable management can add value to a candidate’s profile.
Essential skills for a Hiring AR Caller or Sr AR Caller include excellent verbal and written communication, problem-solving, and analytical abilities. Responsibilities encompass verifying insurance claim statuses, identifying and correcting denial causes, and resolving patient billing issues. Strong organizational skills to manage multiple accounts efficiently and proficiency with healthcare billing software are also critical. These professionals must be adept at working under pressure to meet deadlines consistently.