Fresher - AR Caller - International Voice Process Job Description Template
The Fresher - AR Caller - International Voice Process is responsible for handling outbound calls to international clients, managing account receivables, and resolving billing inquiries. This entry-level role is perfect for individuals looking to start their careers in customer service and accounting-related functions.
Responsibilities
- Make outbound calls to international clients to resolve billing issues
- Manage account receivables and ensure timely payment collection
- Accurately document all communication and actions in the system
- Assist clients in understanding invoices and account statements
- Collaborate with internal teams to resolve complex billing issues
- Maintain a high level of customer satisfaction by providing excellent service
- Ensure compliance with company policies and regulatory requirements
Qualifications
- Bachelor's degree in any field
- Excellent communication skills in English
- Strong problem-solving abilities
- Ability to multitask and handle high pressure situations
- Well-organized with attention to detail
- Basic understanding of accounting principles is a plus
Skills
- Excellent verbal and written communication
- Customer service
- Time management
- Basic accounting
- CRM software
- Problem-solving
- Attention to detail
- Team collaboration
Frequently Asked Questions
A Fresher - AR Caller in International Voice Process is responsible for managing the accounts receivable process, ensuring prompt resolution of payment issues, and interacting with clients overseas. They typically make calls to insurance companies to verify claims and identify any discrepancies. This role involves data entry and regular communication, requiring strong analytical and communication skills.
To become a Fresher - AR Caller in International Voice Process, individuals generally need a bachelor's degree, preferably in finance or related fields. Proficiency in English and strong communication skills are essential. Previous experience in a call center or customer service role can be beneficial. Candidates should also possess basic computer skills and the ability to manage multiple tasks effectively.
The average salary for a Fresher - AR Caller in International Voice Process can vary depending on the location, company, and level of expertise. Generally, entry-level candidates can expect a competitive salary with opportunities for bonuses based on performance. It's advisable for candidates to research specific company pay scales to gain a clearer understanding of potential earnings.
To qualify for a Fresher - AR Caller in International Voice Process role, candidates usually need a bachelor's degree. While specific field requirements can vary, degrees in business, finance, or healthcare administration are often preferred. Good command of the English language and basic understanding of billing and insurance claims processes are critical, alongside basic computer skills.
Skills required for a Fresher - AR Caller in International Voice Process include excellent communication, attention to detail, and problem-solving abilities. Responsibilities consist of verifying insurance claims, resolving billing issues, and maintaining accurate records. Candidates should be adept at using computer systems for data entry, possess empathy in customer interactions, and demonstrate resilience in a fast-paced environment.