Food Service Supervisor Job Description Template
The Food Service Supervisor is responsible for managing the daily activities of a food service environment. This includes supervising staff, monitoring food quality, ensuring effective operations, and maintaining high customer satisfaction. The supervisor also ensures that all health and safety regulations are strictly followed.
Responsibilities
- Supervise and coordinate activities of food service staff.
- Monitor and maintain quality of food preparation and presentation.
- Ensure compliance with health and safety regulations.
- Manage schedules, assign duties, and prepare daily reports.
- Resolve customer complaints and ensure high customer satisfaction.
- Conduct training and development for staff.
- Manage inventory and order supplies as needed.
- Ensure the cleanliness of the dining and kitchen areas.
Qualifications
- High school diploma or equivalent.
- Prior experience in food service or hospitality industry.
- Proven leadership and team management abilities.
- Strong understanding of food safety and sanitation standards.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
Skills
- Leadership
- Customer Service
- Inventory Management
- Scheduling
- Food Safety
- Problem-Solving
- Team Coordination
- Communication
Frequently Asked Questions
A Food Service Supervisor oversees daily operations of food service establishments such as restaurants, cafeterias, and catering services. They are responsible for managing staff, ensuring food safety and quality, overseeing customer service, and maintaining cleanliness. Additionally, they may be involved in planning menus, ordering supplies, and handling administrative tasks like scheduling and budgeting.
To become a Food Service Supervisor, candidates typically need a combination of relevant experience and education. While some positions require a high school diploma and on-the-job experience, others may demand a degree in hospitality or food service management. Leadership skills, knowledge of food safety regulations, and excellent organizational skills are essential. Certifications like ServSafe can also enhance career prospects.
The average salary for a Food Service Supervisor varies based on location, experience, and the type of establishment. Typically, they earn a competitive wage relative to the food service industry standards. Salaries may range modestly in smaller establishments, while larger operations or those in urban areas might offer higher compensation. Benefits can include health insurance, meal discounts, and paid leave.
A Food Service Supervisor generally needs a background in food service or hospitality, which can be gained through work experience or education. A high school diploma is commonly required, but advanced roles might prefer candidates with a degree or certificate in food service management. Skills in leadership, customer service, and food safety are crucial, alongside strong communication abilities.
Key skills for a Food Service Supervisor include leadership, scheduling, inventory management, and customer service excellence. They should be adept at multitasking and problem-solving, with a deep understanding of food safety standards and regulations. Responsibilities include supervising staff, ensuring service efficiency, managing budgets, resolving customer complaints, and coordinating with suppliers to maintain inventory levels.