Food And Beverage Supervisor or Captain Job Description Template
In this role, you will supervise and coordinate all food and beverage service aspects in our establishment. You will be responsible for leading a team to provide an outstanding dining experience to guests, ensuring all operations run smoothly and efficiently.
Responsibilities
- Supervise daily food and beverage operations
- Ensure compliance with health and safety regulations
- Coordinate staff schedules and manage shifts
- Address and resolve customer complaints and inquiries
- Monitor inventory levels and order supplies as needed
- Maintain high standards of service quality and efficiency
- Train and mentor new staff members
- Conduct regular inspections to ensure cleanliness and organization
- Collaborate with other departments to achieve overall success
Qualifications
- High school diploma or equivalent; degree in hospitality management preferred
- At least 2 years of experience in a supervisory role within the food and beverage industry
- Strong leadership and team management skills
- Exceptional customer service skills
- Proficiency in managing inventory and operating point-of-sale systems
- Ability to work in a fast-paced environment and handle stressful situations
- Excellent communication and interpersonal skills
- Knowledge of regulatory health and safety standards
Skills
- Leadership
- Customer Service
- Team Management
- Inventory Management
- Point-of-Sale Systems
- Health and Safety Compliance
- Conflict Resolution
- Effective Communication
Frequently Asked Questions
A Food and Beverage Supervisor is responsible for overseeing the operations within the dining areas of hotels, restaurants, or hospitality venues. They manage staff performance, coordinate with chefs, ensure quality service standards, and handle guest inquiries to enhance customer satisfaction. They play a key role in maintaining the ambiance and ensuring that food safety regulations are followed.
To become a Food and Beverage Supervisor, one typically needs a blend of experience and education in hospitality or culinary management. Practical experience as a server or a related role is crucial. Many supervisors have completed hospitality management courses that enhance skills in leadership, customer service, and restaurant operations. Certifications in food safety can also be beneficial.
The average salary for a Food and Beverage Supervisor varies based on location, experience, and the type of establishment. Typically, salaries reflect the level of responsibility and experience required for the role, covering supervisory duties, staff management, and ensuring guest satisfaction. Salaries can also be influenced by the prestige of the establishment.
Qualifications for a Food and Beverage Supervisor often include a combination of experience in the hospitality industry and formal education in hotel or restaurant management. Skills in leadership, problem-solving, and effective communication are crucial. Professional training in food safety standards and customer service excellence can enhance a candidate’s suitability for the role.
A successful Food and Beverage Supervisor requires strong interpersonal skills, leadership abilities, and a keen eye for detail. Responsibilities include managing dining areas, coordinating with kitchen staff, maintaining service quality, and addressing customer feedback. Supervisors must also have excellent organizational skills to oversee inventory, staff schedules, and ensure compliance with health regulations.