AR Caller - Medical Billing (US Healthcare Industry) Job Description Template
The AR Caller will manage the accounts receivable process in the US healthcare industry, ensuring claims are accurately followed up on and resolved in a timely manner. This position demands strong communication skills to interact with insurance companies and resolve billing issues.
Responsibilities
- Ensure timely follow-up and resolution of outstanding claims with insurance companies.
- Contact insurance companies for claim status and handle appeals/rejections.
- Analyze and resolve billing issues by performing in-depth account reviews and adjustments.
- Maintain accurate records of follow-up activities and provide regular status updates to supervisors.
- Collaborate with the billing department to resolve discrepancies and improve claim processing efficiency.
- Stay updated on changes in medical billing codes and insurance regulations.
- Meet or exceed productivity and quality benchmarks as set by the management.
Qualifications
- High school diploma or equivalent; associate degree or higher preferred.
- Minimum of 2 years’ experience in AR calling within the US healthcare industry.
- Deep understanding of medical billing, coding, and terminology.
- Strong analytical skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently and within a team environment.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
Skills
- AR calling
- Medical billing and coding
- Insurance claims follow-up
- Healthcare revenue cycle management
- HIPAA compliance
- MS Office (Excel, Word)
- Billing software (e.g., Epic, Cerner, NextGen)
Frequently Asked Questions
An AR Caller in medical billing is responsible for managing outstanding accounts receivable from healthcare services. They contact insurance companies and patients to follow up on unpaid claims, clarify discrepancies, and expedite payment. Effective communication and problem-solving skills are essential as they need to handle various payer regulations and ensure timely collections.
To become an AR Caller in the US healthcare industry, candidates typically need a high school diploma or equivalent, along with experience in medical billing or customer service. Familiarity with health insurance processes, claim denials, and strong communication skills are crucial. Many employers prefer applicants with knowledge of medical billing software and terminology.
The average salary for an AR Caller in the medical billing sector varies by geographic location, experience, and employer. Typically, AR Callers earn a competitive wage, which may be supplemented with benefits such as health insurance and paid time off. Experienced AR Callers may see opportunities for advancement or increased earnings based on performance.
Qualifications for an AR Caller in medical billing generally include a high school diploma and experience in accounts receivable or the healthcare industry. Proficiency in medical billing software, understanding of insurance processes, and strong verbal communication are also important. Some employers may require additional training or certifications in healthcare administration.
Successful AR Callers need strong analytical skills to review and reconcile healthcare claims, excellent verbal communication for interacting with insurance firms, and time management skills to handle multiple accounts. They must also be detail-oriented to ensure accuracy in billing records and possess a thorough understanding of healthcare reimbursement processes.