Dynamics 365 Sales / CE Developer (CRM) Job Description Template
As a Dynamics 365 Sales / CE Developer (CRM), you will be responsible for the design, development, and implementation of Microsoft Dynamics 365 Customer Engagement solutions. You will collaborate with business stakeholders to understand requirements and customize the platform to improve business processes and meet organizational goals.
Responsibilities
- Design, develop, and implement Microsoft Dynamics 365 Customer Engagement solutions.
- Collaborate with business stakeholders to identify and document requirements.
- Customize and configure CRM solutions to meet business needs.
- Develop plugins, workflows, and integrations with other systems.
- Provide ongoing support and maintenance for the Dynamics 365 platform.
- Perform system testing and validation procedures.
- Create and maintain technical documentation.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience with Microsoft Dynamics 365 Customer Engagement / Sales.
- Experience with C#, .NET, and JavaScript.
- Strong understanding of CRM workflows and configuration.
- Excellent problem-solving and analytical skills.
- Strong communication skills and the ability to work collaboratively.
Skills
- Dynamics 365
- C#
- .NET
- JavaScript
- CRM customization
- Workflow automation
- System integration
- Technical documentation
Frequently Asked Questions
A Dynamics 365 Sales / CE Developer is responsible for designing, implementing, and maintaining CRM solutions in Microsoft Dynamics 365. They customize modules and create custom workflows, plugins, and client-side applications. Professionals in this role also analyze business needs to enhance sales processes and customer engagement strategies, ensuring the system supports the sales organization's goals.
To become a Dynamics 365 Sales / CE Developer, one typically needs a degree in Computer Science or a related field. Proficiency in programming languages such as C# and JavaScript, experience with Power Platform, and knowledge in integrating Dynamics 365 with other systems are essential. Earning certifications like Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate can bolster your career prospects.
The average salary for a Dynamics 365 Sales / CE Developer varies based on location, experience, and company size. However, experienced developers can generally expect competitive compensation packages, especially those with expertise in Dynamics 365 customization, solution architecture, and integrations. Salary ranges are reflective of the demand for talent in this niche field.
Qualifications for a Dynamics 365 Sales / CE Developer include a degree in IT or Computer Science, and strong skills in system analysis and database management. Knowledge in cloud-based CRM solutions, proficiency in using Dynamics 365 SDK, Power Automate, and SQL Server is also highly regarded. Certifications from Microsoft are advantageous, proving technical prowess and understanding of Dynamics 365 environments.
A Dynamics 365 Sales / CE Developer must have in-depth knowledge of Dynamics 365 CRM, with skills in customization, configuration, and integration of different CRM components. Responsibilities include analyzing business requirements, creating custom CRM solutions, ensuring data quality, and providing continuous system support. Effective communication skills and the ability to develop streamlined, user-friendly applications are essential.