Direct Walkin Fresher Candidate For Voice Process (Tamil/Telugu/Kannada) Job Description Template
This position is responsible for managing inbound and outbound calls for customer service in Tamil, Telugu, or Kannada languages. The candidate will handle customer queries, provide appropriate solutions, and ensure customer satisfaction is maintained at a high level. This is an entry-level role intended for fresh graduates or those with minimal work experience.
Responsibilities
- Handle inbound and outbound calls in Tamil, Telugu, or Kannada.
- Address customer inquiries and resolve issues promptly.
- Maintain a high level of customer satisfaction.
- Update customer information in the database accurately.
- Follow communication scripts and guidelines.
- Escalate complex issues to the appropriate team.
Qualifications
- Fresh graduates or candidates with minimal work experience.
- Fluency in Tamil, Telugu, or Kannada is essential.
- Basic understanding of customer service principles.
- Good verbal communication skills.
- Ability to handle stressful situations calmly.
- High school diploma or equivalent.
Skills
- Fluency in Tamil, Telugu, or Kannada
- Customer service
- Effective communication
- Problem-solving
- Basic computer skills
- Time management
Frequently Asked Questions
A Direct Walkin Fresher Candidate for Voice Process typically handles customer inquiries and support calls in Tamil, Telugu, or Kannada. They provide frontline service, resolving issues, and offering solutions by communicating effectively with customers. Their role involves understanding customer concerns, data entry, and maintaining a high level of customer satisfaction.
To apply for a Direct Walkin Fresher position in Voice Process, candidates should research companies hiring for such roles and prepare their resumes highlighting relevant skills. Candidates should check job portals, company websites, or social media pages for walk-in interview notifications. Upon identification, visit the venue with necessary documents like ID, certificates, and resume.
The average salary for a Direct Walkin Fresher in Voice Process varies based on the employer and location. Generally, freshers can expect a starting salary that aligns with industry standards for entry-level voice process roles. Benefits may include bonuses, incentives, and the possibility of progression with experience and performance.
Typically, a Direct Walkin Fresher candidate in a Voice Process role requires basic educational qualifications such as a high school diploma or equivalent. Proficiency in spoken Tamil, Telugu, or Kannada is essential, along with strong communication skills. Familiarity with computers and customer service experience can be advantageous.
Success in a Voice Process role for Tamil, Telugu, or Kannada speakers requires excellent verbal communication skills and active listening abilities in these languages. Candidates should have the ability to handle calls efficiently, resolve customer issues, maintain records, and perform multitasking. Strong problem-solving skills and patience are also vital.