D365 Functional/Technical Job Description Template
The D365 Functional/Technical professional will be responsible for analyzing, designing, and implementing solutions within Microsoft Dynamics 365. This role requires a blend of technical skills and functional knowledge to effectively deliver end-to-end system enhancements and support users.
Responsibilities
- Analyze business requirements and design efficient, effective solutions within Dynamics 365.
- Implement custom configurations and extensions in D365 based on user requirements.
- Provide technical and functional support for system users.
- Collaborate with stakeholders to optimize business processes through D365 capabilities.
- Develop and maintain system documentation and training materials.
- Troubleshoot and resolve system issues promptly.
- Ensure data integrity and security within the D365 environment.
- Participate in system upgrades, patches, and maintenance activities.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with Microsoft Dynamics 365 (D365) in a functional or technical role.
- Strong understanding of business processes and how they can be facilitated using D365.
- Ability to translate business requirements into technical specifications.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
Skills
- Microsoft Dynamics 365 (D365)
- SQL
- Power Platform
- Azure
- C#
- JavaScript
- Business process analysis
- Technical documentation
- Data integrity and security
Frequently Asked Questions
A D365 Functional/Technical specialist is responsible for optimizing Microsoft Dynamics 365 environments. They work on implementing, configuring, and customizing the platform to meet specific business needs. Their role includes both technical development and functional consultation, ensuring seamless integration with existing systems while enhancing productivity and functionality for end-users.
To become a D365 Functional/Technical professional, one typically needs a bachelor's degree in information technology, computer science, or a related field. Experience with Microsoft Dynamics 365 is essential, along with certifications such as Microsoft Certified: Dynamics 365 Fundamentals or Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate. Practical experience in technical configuration and functional analysis is highly beneficial.
The average salary for a D365 Functional/Technical specialist varies based on experience, location, and industry. Generally, they earn a competitive salary reflecting their expertise in Microsoft Dynamics 365 solutions. Salaries are often higher in sectors where complex integrations or customization is demanded, reflecting the unique skill set and responsibility associated with the role.
Qualifications for a D365 Functional/Technical role include a strong understanding of Microsoft Dynamics 365 and related technologies. A bachelor's degree in IT or a similar field, coupled with professional certifications like Microsoft Certified: Dynamics 365 Fundamentals, demonstrate proficiency. Practical skills in system analysis, implementation, and customization are also crucial qualifications.
Key skills for a D365 Functional/Technical specialist include proficiency in Microsoft Dynamics 365, problem-solving, project management, and strong communication. Responsibilities involve deploying and configuring D365 solutions, providing user support and training, and collaborating with cross-functional teams to optimize business processes. They must ensure systems are efficient and align with organizational goals.